Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1383 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,383 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Display Quality - Samsung - 65” Class DU6900

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was totally surprised in the image quality of the TV. Everything looks completely seamless with better contrast on the pictures shown.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen. Fits perfectly and apps are smooth. Interface is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture…okay sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Samsung TVs in our house! This one in particular has a GREAT picture and the price was amazing! But the sound on the TV, although clear, is hard to hear and out of fear of blowing out the speakers we bought a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65” Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! The TV has beautiful picture and sound. Installation was prompt and very professional. We’ve always been able to count on Best Buy’s customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable picture quality. And Best buy was able to get me out the door very quickly. Wasnt there more than 15 min. Smart Things allows me to make sure I turned off the tv or on for the pets when im away as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bang for the buck purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use in my conference room at the office. Event though it is an entry level 65" it fits the need perfectly. I've had several regular clients comment on the clarity during presentations. I'm thinking about getting another one for my office.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a Samsung TV. Great quality for the price. Love the Internet feature and all the apps that are included.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is is the first tv I ever purchased and it is amazing. I love the 4K and all the apps that come with it. Samsung did a great job on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsungn UHD smart tv viewing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65-inch screen is great. I enjoy the clarity and brightness of images. Color and sharpness also enhance viewing. The visuals are noteworthy. I do not like the balance of sound volume between programs and commercials. I find myself lowering it when a commercial comes on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 inch samsunf tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my purchase! The TV works great—it has excellent color and sound. It’s even better than I expected for the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a very nice picture and great price I purchased 2 of them and love that it has games built in. Did have to buy a Bluetooth controller once I found out the there was games.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65" TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the staff was very helpful and very nice. Second, the tv I got was very well packaged and is working very well! The price was amazing for such a great quality TV! Very happy with me purchase! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the TV for my parents, it fit great in the living room, set up took about 10 minutes, and the picture is absolutely phenomenal, even compared to their previous LG 4k TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65 inch

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, nice sound from internal speakers. Friendly remote easy to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Price and quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv does everything it’s supposed to do very clear and the sound is premium even though there is no optical cable for a sound bar you’re able can use Bluetooth to connect a sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal Clear and Easy Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture was crystal clear and the set up was very easy as I was walking through it with my elderly parents. They had no issues setting this tv up for their first use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best gift for Mom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for my mother and she loves. The pictures are shows so clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65 inch tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sumsung 65 in tv is working extremely well and I would recommend buying one . If in need of a tv . Last Samsung tv I bought was 10 yrs ago so very good tv .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    More bang for your buck!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality, especially at this price point. Sounds is find but using a soundbar setup that really brings it to the next level.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, for the price. The setup is very easy and has great refresh mode and the streaming service is really good.

    I would recommend this to a friend