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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 1334 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality and ease of setup of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). Many also appreciate the TV's lightweight design and user-friendly remote control. However, some customers have expressed concerns regarding the limited number of ports and occasional connectivity or operating system issues. A few users also reported problems with the user interface and the TV's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,334 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65" inch Samsung television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my television shows a good picture. Fix perfectly in my livingroom. Good entertainment device. I plan to come back & purchase a sound bar for my television system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65" samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Beautiful picture. Sounds is good for where we have it. Love samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bang for the buck purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use in my conference room at the office. Event though it is an entry level 65" it fits the need perfectly. I've had several regular clients comment on the clarity during presentations. I'm thinking about getting another one for my office.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love it would recommend have always had good luck with samsung products

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the staff was very helpful and very nice. Second, the tv I got was very well packaged and is working very well! The price was amazing for such a great quality TV! Very happy with me purchase! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsungn UHD smart tv viewing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65-inch screen is great. I enjoy the clarity and brightness of images. Color and sharpness also enhance viewing. The visuals are noteworthy. I do not like the balance of sound volume between programs and commercials. I find myself lowering it when a commercial comes on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great picture quality but horrible lag!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly am pretty disapointed in this TV. I had two 65 inch Samsungs for almost 10 years that I have just recently needed to replace and decided to go with tthis one since I got it for a decent price. I got this TV in July and have recently noticed an extreme lag in anything I try to do on it. Jumping from different apps to just turning up the volume, the TV randomly has 20 second delays! I also have a samsumg bluetooth speaker I use with it and no matter what I do, the TV will not stay connected to the soundbar after I turn the tv on and off. So everytime I turn it on, I have got to manually go in and reconnect the sound bar. Super annoying and frustrating to say the least. Other than the lagging and disconnecting from the soundbar, the image quality is fantastic!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      OliviaA,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size, all the Samsung channels and how easy it is to use my Roku stick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our Samsung 65in! Amazing picture and colors that brighten up our viewing experience. This is our living room TV, so now movie nights just got better. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Always get a Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV money can buy. I always get a Samsung. Lasts forever with great picture quality. Free Samsung tv is a plus too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is is the first tv I ever purchased and it is amazing. I love the 4K and all the apps that come with it. Samsung did a great job on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BestBuy Experience!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience when buying online.The TV coild not be a better addiction to our home entertainment collection.Will recomend this TV and for an smooth buying expirience BestBuy is the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, just what I was looking for, quality, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i am very pleased with my purchase of my Samsung 65" Smart TV. It was easy to set up and begin watching. Very pleased with the sound, it's clear and can get loud.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality. The picture is very clear. Huge screen. I got it for my 8 year old for his birthday and he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung performance is above my expectation. The apps on the TV has endless access to shows that on an older TV I would have to pay for. The picture and sound is great as well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality television. Perfect for a 2x2 video wall. I recently bought 4 screens. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65” - Love this tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv!! Perfect for gaming and movie watching! Screen clear, size is perfect, sound is fast. I might explore the option to get a sound bar further down the line. But it’s great as is!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice TV, you can't go wrong with this brand. My only complaint is that sometimes it gets stuck between apps when I am streaming but I am not sure if its a connectivity issue. Either way, I think it's a good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale at a great price and love the awesome picture! We also had free installation and the geek squad were very professional.

    I would recommend this to a friend