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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1384 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,384 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV, the picture is very clear and sharp. The price was not bad also. Looks great in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great TV Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father-in law, he said he likes it! Very good visuals and very light to put wherever you want.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV The picture is beautiful and I am very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV was exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price. No complaints. Samsung products have never let me down

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Picture is crystal clear and it’s like you’re right there with them.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Remote control

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to operate. Very limited remote. Doesn’t get air channels worth a darn. No way to get it to scan.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JohnK,

      We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      •  LiveChat
      •  Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Remote Needs to Be Redesigned. TV is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great. Problem was with the remote. There were no printed directions. Not into looking stuff on computers. It took SEVERAL hours and finally a YouTube video to figure out how the remote works. Y'all need to redesign the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Great sound and picture. Great for gamers

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal great price. Colors look amazing, perfect size for my space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Full review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. works as intended. 2. Remote quite responsive to input 3. UI is easy to navigate. 4. Sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv 65"

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 65" samsung tv. Great picture and wonderful resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BestBuy TV purchasing experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a sharp crisp picture and comfortable sound range. The delivery and removal of old set was quick and flawless. Great TV and overall experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. The picture is very clear and high quality. Perfect size for movie watching.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv always liked Samsung you can't go wrong with it goid size really good picture it may need to be a lil louder i strongly recommend Samsung tv. .thank you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. The picture is crystal clear especially for the reasonable price point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. The picture is crystal clear. The sound is great. There are soo many channel options without even hooking up my cable to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television had everything I was looking for. I went into to Best Buy to get them to price match a TV for Target. They couldn't do that, but I found a stack of these TV's in the corner marked as discounted and the price was lower than the price I was trying to get. The sales rep should have just pointed me to these in the first place. Anyways, I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and sound is amazing perfect for movie lovers

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Football

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture. Great for watching sports with my family.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung wins again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved Samsung TV's, and this one is no exception! The only thing I don't love, is logging in as a "Requirement". It should be optional.

    I would recommend this to a friend