Customer Ratings & Reviews
- Model:
- UN65DU6900FXZA
- SKU:
- 6612910
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new tv and great view ,happy with my tv and sound is great!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV. I love size of the tv and picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I love it!! Not bad of a picture quality
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv works really well for the price, good clear pictures
I would recommend this to a friend MaryJ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stars i gave this TV says it all. My husband and I have enjoyed everything about this TY. My husband is disabled and the only thing he would change is the remote. The buttons are hard for him to use. I, myself have no problem using the remote.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, with quality picture, would recommended it!
I would recommend this to a friend Love it !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love Best Buy they sure know how to keep the price right
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung TV Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, knowledge about products and good prices.
I would recommend this to a friend Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, great, great, great , great l, great, great.
I would recommend this to a friendTelevision Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed the AMAZING customer service as well as the assistance I recieved to load the TV in my vehicle. Great work best buy and I am always satisfied with every purchase or just even a store visit. :)
I would recommend this to a friend- Pros mentioned:Picture quality
I love samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love samsung becase of picture qualty and durability.
I would recommend this to a friend - Pros mentioned:Picture quality
T.v
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The t.v works great. The delivery was fast and were extremely nice.
I would recommend this to a friend - Pros mentioned:Picture quality
65’ Samsung tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and picture is great quality and the sound is great
I would recommend this to a friend Very Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, when the tv I had before this fizzled on me after years of use, I knew I wanted a smart tv option for its replacement. State of the art, great resolution and app menu very intuitive. Very happy with this purchase.
I would recommend this to a friendGreat product - Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and service delivery. The in store team was super helpful with guidance and comparison. The delivery and installation was smooth as well. Highly recommend. Samsung is truly amazing.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Connectivity
Good picture but tv sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly when first bought. Now it goes offline every five minutes while streaming. Did everything from factory reset to even resetting wifi. Google and reddit customers says they have the same problem with their tv. It shows a good picture just sucks when u watching a tv series or movie and it keeps disconnecting and reconnecting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AaronC,
We appreciate your feedback on the Samsung DU6900 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Not bad at all
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV looks good, and I got it at a great price, so I didn't expect too much. However, my only complaint is that it doesn't have an optical connection. Other than that, I absolutely love the TV! I have a small ONN sound bar connected that won’t work via HDMI so that was my need for optical because I’m sure it would work then I had that sound bar connected to a older Samsung, but I just wanted something bigger for the wife I guess she has to use the speakers on the TV now unless I break down and buy another sound bar for her
I would recommend this to a friend- Pros mentioned:Size
65in. samsung TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for the current price, which is on sale.
I would recommend this to a friend Great Products and Service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV as a gift for my sister. She not only loves it, she raved about the setup by the Geek Squad. Thank you Best Buy for your great products and service.
I would recommend this to a friendNew tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Tv is quite new but I have no complaints! I am happy with it!
I would recommend this to a friend