Customer Ratings & Reviews
- Model:
- UN65DU6900FXZA
- SKU:
- 6612910
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.
This summary was generated by AI based on customer reviews.
Love this tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good tv it is very efficient and fast and up to date
I would recommend this to a friendGREAT VALUE FOR MONEY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bright, responsive, and user-friendly 4K TV that’s great for gaming and everyday viewing, but lacks cinematic HDR depth.
I would recommend this to a friendGreat Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on the Memorial Day sale, easy install, and the delivery man was super kind and patient with me as I have never ordered a luxury item like this before. Very cool.
I would recommend this to a friendPiece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s broken already. Owned below a month and it doesn’t even turn on
No, I would not recommend this to a friendBrand response from Samsung
Posted .KellyL,
I'm sorry that your DU6900 TV will not turn on. Please know we are here to help and have a few troubleshooting tips for you to try.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. If it is on, it means that your TV is receiving power, and the culprit is likely the remote. Please try to power the TV on through the button below the Samsung logo. If it powers on, I recommend changing the batteries on the remote and possibly replacing the remote.
If the red light below the TV is not on, please try the following:
1) Unplug the TV from its power source for 30 seconds. Then try to power it on again.
2) Try a different outlet that you have confirmed works properly
3) Press the Menu button on your remote. If the Menu appears, then this confirms your TV is powered on. Next, follow these steps:
・Confirm that the TV is set to the same source as the external device.
・Test the HDMI cable. Go to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says, the cable is bad, replace the cable. Service is not required.
・Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.
Finally, if the red standby light is blinking, please try unplugging the TV for 30 seconds and then try again. Also, confirm that the outlet you are using works with other devices.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Streaming with Ease.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing quality to use to stream church services. It has a slick look to the console itself and easy to mounty.
I would recommend this to a friend- Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good Tv but the sounds is very low and the quality is ok
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a low budget TV. I would recommend it to anyone.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear picture! Great sound! Samsung TV is a plus!
I would recommend this to a friend Samsung is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the Samsung TV's. This is my 3rd Samsung purchase in a row as a matter of fact- I only purchase Samsung phones as well.
I would recommend this to a friendGreat Tv Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always had a Samsung tv they’re the best you can get!!!!
I would recommend this to a friendBest deal for a TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv for a great price! My one and only gripe is the plastic film they put in the screen for protection has a pretty strong adhesive and was scared it was going to damage the tv upon removal.
I would recommend this to a friendSuper Excited
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is exactly what we needed, and at a great price. The menu screen is easy to use, and I'm super excited to have this TV over another brand that only lasted 3 years.
I would recommend this to a friendGreat tv for size and price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is wonderful. The price was very fair for the size. Love having the 4k option. TV is also thing and has good stands. Very happy with it.
I would recommend this to a friendThe best solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old Samsung broke and I immediately went on bestbuy website to get me another tv. I was thankful I found another 65 inch Samsung for a reasonable price and immediate pickup.
I would recommend this to a friendTv deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv got a great deal and the two guys that did the installation finished the deal with some wonderful customer service
I would recommend this to a friendRedemption
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the right TV for the sound bar i bought. Had to exchange. However best buy gave me a deal on a better samsung TV for only 100 dollars more. They took good care of me after the mistake.
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, excellent customer service. The sales associate was very knowledgeable about the television and assisted me with my purchase.
I would recommend this to a friendGood quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality TV, quite responsive and bright. Remote has all the necessary shortcuts to apps
I would recommend this to a friend- Pros mentioned:Picture quality
Crystal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks good nice fit to the entertainment center I have
I would recommend this to a friend Samsung for life!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never disappointed with Samsung. I’ve been loyal to them all 5 TVs in my house are Samsung Smart TVs. My fridge is samsung. Even my dishwasher is Samsung.
I would recommend this to a friend