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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1418 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,418 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Beautiful picture. Deep sound. Thoroughly enjoying this experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung65”-SMITH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung purchased was packaged very well for transport to our home. We read the instructions for assembly and set up a great Smart TV for our 2nd Samsung. It is very easy to access many shows, the internet, and news/weather stations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best brand in electronics overall. This TV did not dissapoint.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No console needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can play my Xbox games on it without a console but the interface is a little laggy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Brittany,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU6900 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.

      ~Samsung Pro Samsung

  • Rated 4 out of 5 stars

    Samsung 65 " DU6900 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a while to review all the settings. Can do everything from the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv…However I don’t like that I can’t add audio connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price for a television this size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and great sound overall. I love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its whatever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing amazing but good for the price. The UI is not that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I've bought many from different brands, but this is definitely the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is an exceptional 65" TV from Samsung. The sound bar we also bought was not compatible with this model, so you should be aware not all sound bars are created equal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it please read if your planning to mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great budget tv amazing picture, one thing to note if you are planning to mount this tv the bolts doesn’t come in the box you have to go on Amazon and purchase the Samsung tv mount hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Products and Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV as a gift for my sister. She not only loves it, she raved about the setup by the Geek Squad. Thank you Best Buy for your great products and service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I t is Early for better reviews. TV is working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great true to size and arrive at time preferred, I would refer to Best everytime.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent TV. Works for my setup. No optical out, short power cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is best brand ever, best system and updates!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 65in TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture and easy setup. Will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I wanted a Samsung TV. So I looked on your website and saw 65 inch for 299. So I went to my local Best Buy and the process was easy and the delivery came as was stated. Great service. I was in and out of the store in about 15 or 20 minutes, which I appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've purchased 4 of these now. 3 for us and 1 for my mom. I like using the Samsung remote alone without needing the Spectum remote. Very easy to set up apps too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replaced 18 yr old tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only 2 Hdmi ports but everything else is great so far

    I would recommend this to a friend