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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1387 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,387 reviews
  • Rated 5 out of 5 stars

    Samsung Lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. It fits perfectly in my master bedroom. I love that I can use my favorite apps and I don’t need to use a stick anymore!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new tv! Couldn’t be more happy with it! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deal puhfre3iouuhrvfiu3en vpn3ervj89345ug revneripvuervjerfjvrjv04j

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elena

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very happy with my purchase and the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 65 inches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like best buy once you order online in just a minutes your item is ready to pick up very fast no hassle and very affordable to your wallet and the guarantee is really good the best of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Smart TV. Perfect size. Samsung is a very reliable brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Value for Samsung TV special 65 inch always has great sales very helpful people and knowledgeable. I always choose them first before a big box store with convenient locations and great service. How did you go?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price. Plus solid customer service and follow up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Crystal UHD Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the television, looks and works great! Great set up and haul away too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv quality is very nice. Also it's very cheap for 65". Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality! Great Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and free installation and delivery! Very happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    65 Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite TVs. It works pretty well. i’m definitely buying a few more in the near future.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chris,

      Thanks for reviewing Samsung’s DU6900 TV. If you’re experiencing specific issues which prevented this TV from receiving a higher star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      •  LiveChat
      •  Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. As soon as I walked in, they directed me right to the people I needed see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with amazing resolution, works great! The only issue found is downloading new apps within the main menu. Other than that, wonderful TV and size for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Gift to Self

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this upgrade to my bedroom TV. Needed surgery and to be bed ridden for weeks thought I would invest in my entertainment and it does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Great price for a great size and absolutely happy with the purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good t.v for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to downgrade from a sony bravia i had since 2017, t.v is decent for the price, after adjusting settings for hours picture is still a little washed out from too much white images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV !! All features are amazing. Excellent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a steal for the price and the quality of this TV is Amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. My husband loves it. It lets the ps5 turn it on upon its normal turn on.

    I would recommend this to a friend