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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1387 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,387 reviews
  • Rated 5 out of 5 stars

    First one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad. I made the purchase, quality is great can finally laid in bed Ann’s watch my tv in peace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new 65” Samsung smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic and the Geeks did a great installation. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for the price that I have ever purchased. Very fast selecting apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for for the money, super deal for the 65'' TV. SamsungTV offers great list of channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and an excellent product! Best Buy has always been an easy transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, fast through menus, exactly what i was looking for. Brightness is good for living room, we have it in bedroom and it lights the whole place up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, looks great on my wall. Always been pleased with Samsung TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price and service was very satisfactory!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. We used it on our patio to watch football.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV and Great Price! Bought one for my Livingroom as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new television for our family room. We decided to stay with Samsung. Love the new tv and all it's features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two TVs and installations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung TVs are great, and the installers were wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Review Samsug 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the TV and the options that we can choose from

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Parental Controls on, why??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would Samsung send a brand new TV with the parental controls turned OFF ??? You tube TV is my platform and no matter what I tried (for 2 hours), I never had the option of loading it (you tube tv).... It was soooooo frustrating I was ready to return it until my trail and error discovered that the "Parental Control" was on..... tv is great besides that...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Spanky,

      We appreciate you taking the time to let us know about your experience with your TV. So that we can better assist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      •  LiveChat
      •  Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Rated 3 out of 5 stars

    Repair has been done within one month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not better.Have some issue. A repair has been done within one month.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DisnikushanthiK,

      Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    65 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Resolution is excellent and well worth it. Makes every movie and sports event come to life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent Father’s Day gift for my dad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great buying experience. Employees were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel confident when I buy my appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service because they give me the option I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television as super high quality. It fits perfect in my living space and my whole family enjoys it!

    I would recommend this to a friend