Customer Ratings & Reviews
- Model:
- UN65DU6900FXZA
- SKU:
- 6612910
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.
This summary was generated by AI based on customer reviews.
Super Excited
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is exactly what we needed, and at a great price. The menu screen is easy to use, and I'm super excited to have this TV over another brand that only lasted 3 years.
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has everything you need and the best quality
I would recommend this to a friendCrystal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks good nice fit to the entertainment center I have
I would recommend this to a friendThe best solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old Samsung broke and I immediately went on bestbuy website to get me another tv. I was thankful I found another 65 inch Samsung for a reasonable price and immediate pickup.
I would recommend this to a friendRedemption
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the right TV for the sound bar i bought. Had to exchange. However best buy gave me a deal on a better samsung TV for only 100 dollars more. They took good care of me after the mistake.
I would recommend this to a friendSamsung is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the Samsung TV's. This is my 3rd Samsung purchase in a row as a matter of fact- I only purchase Samsung phones as well.
I would recommend this to a friendStreaming with Ease.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing quality to use to stream church services. It has a slick look to the console itself and easy to mounty.
I would recommend this to a friendGreat tv for size and price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is wonderful. The price was very fair for the size. Love having the 4k option. TV is also thing and has good stands. Very happy with it.
I would recommend this to a friendSamsung for life!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never disappointed with Samsung. I’ve been loyal to them all 5 TVs in my house are Samsung Smart TVs. My fridge is samsung. Even my dishwasher is Samsung.
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, excellent customer service. The sales associate was very knowledgeable about the television and assisted me with my purchase.
I would recommend this to a friendGreat Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV for the bedroom good choice has a bunch of apps and free Channels with internet access great way to save $ no cable required
I would recommend this to a friendyes.... I recommend it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is fair for the definition of the television. It was a gift for Father's Day and my dad is very happy. I recommend it.
I would recommend this to a friendGreat quality TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video quality, easy to set up. Took one star off because of some issues adjusting brightness (video quality looked overly bright to the point of almost being washed out), but once adjusted, it worked beautifully. Excellent value for the price.
I would recommend this to a friendHEARING INSTRUMENT SPECIALIST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was excellent, installation was done extremely perfect. I would strongly recommend best buy buy for your TV purchases.
I would recommend this to a friendDecent Price, Decent TV..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, you can't beat this TV. looks great
I would recommend this to a friendGreat TV, Great Value, Great Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV… couldn’t be happier… great price… curbside pickup was SO EASY… 30 minutes from choosing the TV finally to having a Best Buy Employee slide the TV into my SUV on a rainy afternoon. Excellent!
I would recommend this to a friendLoved it !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved my purchase. Everything was quick and easy as far as costumer service and pick. As well as set up. Everything my loving space needed!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced old Samsung TV with this one. Ordered for store pickup, had it picked up and installed within an hour.
I would recommend this to a friendShockingly Great Price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product arrived by delivery on time! This TV was purchased at a great price l! Excellent quality and performance!
I would recommend this to a friendThis Samsung model sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since it’s been installed, I have encountered many issues with the operating system. I have to constantly reset my wireless network to get to the installed apps. It is very frustrating and I’m giving this 1 more week before bring this back. I have a printer and another tv on this floor and never have any internet issues. I have moved my Eros node right next to tv and constantly reset main router. Seeing circles and blank screens have been the norm, I’m almost ready to put my foot thru this tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LarryB,
We appreciate your feedback, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU6900 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~ Samsung Pro