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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1418 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,418 reviews
  • Rated 5 out of 5 stars

    Good quality TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality TV, quite responsive and bright. Remote has all the necessary shortcuts to apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had a Samsung tv they’re the best you can get!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good TV thanks advance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is very good for farther day from the kidsssßssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssddsssssssss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large TV, but perfect for my stand. I’m a casual gamer and I haven’t had any issues with performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the TV. The size is really good for what it is. I watch my series and movies very comfortably on this TV. I recommend it 100 percent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV especially if you want to put on your wall. Great for movies nights with the kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to deliver my television was very respectful of my home and had excellent people skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was bought for the great reliability and value. I look forward to years of trouble free service as my other Samsung TV’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality tv I’ve ever had! I’ve never had such a great tv I definitely will be buying Samsung always!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best prices and inventory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order a lot of tv's for our company. Best Buy has the best prices and inventory by far. The worker's actually help you load the tv's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase, this was a great addition to my living room, great features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall, no issues connecting to wifi and includes every app you'd enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cost and features. I have really enjoyed the smart functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice tv would recommend for the price. also has any app fownload which is a big plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I really like that the legs are adjustable so you have different options of where you’d like to put them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. It fits perfectly in my master bedroom. I love that I can use my favorite apps and I don’t need to use a stick anymore!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Web Browser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: The TV works well with apps and is pretty intuitive. It's what you should expect from a television today. The bad: The web browser is awful. If you are watching a video on a webpage that has rotating ads, as so many do, everytime the ad changes, the video freezes, and typically the cursor jumps around. Most of the time you can push the play button and the video starts, but every now and then you have to reload the page and restart the video. If you never need the web browser, it's a good TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MarkH,

      Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television functions effectively and provides a satisfactory viewing experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good value smart TV. No issues so far. I had a similar model that worked with no issues for four years but the LED lights gave up. Let's see how this one does

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend to be honest. Its not convenient at all and its UI is actually annoying the deal with. The remote doesnt even have a mic when theres options to speak instead of type. You cant install new TV apps either, so no VPNs.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SinnohStarter,

      Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung