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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1418 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,418 reviews
  • Rated 5 out of 5 stars

    Tv works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. My husband loves it. It lets the ps5 turn it on upon its normal turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and an excellent product! Best Buy has always been an easy transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Resolution is excellent and well worth it. Makes every movie and sports event come to life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a steal for the price and the quality of this TV is Amazing !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    65 Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite TVs. It works pretty well. i’m definitely buying a few more in the near future.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chris,

      Thanks for reviewing Samsung’s DU6900 TV. If you’re experiencing specific issues which prevented this TV from receiving a higher star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      •  LiveChat
      •  Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for the price that I have ever purchased. Very fast selecting apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, looks great on my wall. Always been pleased with Samsung TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television as super high quality. It fits perfect in my living space and my whole family enjoys it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new 65” Samsung smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic and the Geeks did a great installation. Thank you!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Parental Controls on, why??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would Samsung send a brand new TV with the parental controls turned OFF ??? You tube TV is my platform and no matter what I tried (for 2 hours), I never had the option of loading it (you tube tv).... It was soooooo frustrating I was ready to return it until my trail and error discovered that the "Parental Control" was on..... tv is great besides that...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Spanky,

      We appreciate you taking the time to let us know about your experience with your TV. So that we can better assist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      •  LiveChat
      •  Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Two TVs and installations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung TVs are great, and the installers were wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One was great, one broke best buy very reliable. Delivery and pick up good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2 and counting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great Smart TV for the price. This is my second Samsung Smart TV and loving both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price i like that i can playbgames without my console being hooked up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Review Samsug 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the TV and the options that we can choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and installation perfect!! Geek squad very professional! Highly recommend!1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv easy set up and bought sound bar combo is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great buying experience. Employees were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel confident when I buy my appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service because they give me the option I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv but no optical audio output

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always a fan of Samsung TVs. Best Buy is always great too. My only issue is that I didn’t realize that the only audio output is Bluetooth. There isn’t an optical output.

    I would recommend this to a friend