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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1387 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,387 reviews
  • Rated 5 out of 5 stars

    pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The exchanges were great the attention and service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast delivery and arrived on time. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the price I love it!! Thank you best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, not so great app.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was not as expected. The Samsung app for the remote is very buggy. TV is normal in my opinion.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Bad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV and a week later it had a line running down the middle I called Samsung and they said they would send someone to look at it then canceled on me three times until I gave up getting it fixed now the remote doesn't work this TV is poor quality I don't recommend buying. Now We are looking to buy another TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Silverhaze,

      Thank you for purchasing the Samsung DU6900 TV and for bringing your concerns to our attention. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.

      Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing company, easy to purchase and payment plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchasing manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent ordering process on line and delivery was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is goo brand and I recommend them to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price oʻooooooooooooooooooooʻoooopopopoooopppp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fine, the system is a little slow but it's a good TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Personal very kindly and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv would buy again!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the size and easy to use the smart features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slowest tv ive ever had

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months it lags constantly can barley watc full movies or shows, luckily i use it for gaming but the tv itself is slow and laggy cant even use the apps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv. Brightness is good. Needs a soundbar for better audio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. Noticeable lagging on fast moving scenes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young ladies that installed were great and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv its fast and its not hevy its excelent for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Very bright viewing. Happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture doesn't show clear on some channels. I change the settings for those channels

    I would recommend this to a friend