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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1418 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,418 reviews
  • Rated 4 out of 5 stars

    A Good Buy for a 65" Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a good TV but even with resetting the brightness, it still seems too dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, people were very nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been very good for me and my family. Gaming streams perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv with great graphics, like the remote on this version

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv must buy the colors sound very very good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MichaelD,

      Thanks for reviewing Samsung’s DU6900 TV. If you’re experiencing specific issues which prevented this TV from receiving a higher star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      •  LiveChat
      •  Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Rated 4 out of 5 stars

    great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for the price! great quality - you get exactly what you pay for - may need additional speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been good so far, come with installed Netflix & Prime app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems easy install dog chewed up the remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast delivery and arrived on time. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The exchanges were great the attention and service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchasing manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent ordering process on line and delivery was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, not so great app.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was not as expected. The Samsung app for the remote is very buggy. TV is normal in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is goo brand and I recommend them to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv. Brightness is good. Needs a soundbar for better audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Personal very kindly and very efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv however, the remote is useless. Just saying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young ladies that installed were great and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv its fast and its not hevy its excelent for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Very bright viewing. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    60 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Very clear. Enjoying our viewing experience!

    I would recommend this to a friend