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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1387 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,387 reviews
  • Rated 1 out of 5 stars

    Wrong purchase for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t understand this tv…………………………………………………………..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MargaritaS,

      We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the DU6900 TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the DU6900 TV to download the guides you would like.

      The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, nice display, Very sleek, easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Samsung never disappoints.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd Samsung t.v. Both have an amazing picture. Set up was super easy. Exceptional price for a 65" t.v.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal Hub TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen quality, easy to use interface and lots of storage for streaming apps. Even tho sometimes it is a bit too dim, even when the brightness is maximum, but it may be the media it's playing and not the tv. Overall a very good option for a TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice sound, works well with hearing aids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, but--- It takes a while for it to come on. I am watching it to see if it is faulty, but otherwise picture is great. I wear hearing aids and many lower end TVs have a treble sound that doesn't play well with the aids. It makes me so nervous I am climbing the walls and start screaming! This TV has lower pitch overall sound that works very well with the aids. You who wear them know that some sounds (treble) pass through the electronics and just bounce around in your head making your head feel like it will explode. This TV is very nice for us. I am very happy with it so far. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All around nice to have tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually give this a 4.5 starts. Screen quality is good, sound is good, set up was easy since I already had a samsung account. Love that the app selection has a wide range to select and easy to use interface.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly suprised at the picture quality at its price point! If your just looking for a great TV to enjoy your movies and shows with a little gaming thrown in without all the extra junk thats just jacks up the price, then this is a great buy! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    House TV Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up having to buy a tv for our house we are moving into. This purchase was exactly what we needed and fit right into our spending budget

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on a 65in samsung tv.clear as day tv love it.wish i could hv a bigger tv tho.i would buy again if i had too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great televion nice picture quality delivery was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV for my outdoor porch. Works great and great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The TV has beautiful colors and it works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has beautiful colors and it works great and easy to control

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Self_Made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love a nice picture on a screen its clear and sounds is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...great picture and sound at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came quickly and as described. Would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv would recommend to anyone especially for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the money I would buy it againclear picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    N/A

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this purchase because it's a Samsung and all of my devices are Samsung( easy to sync). Great picture quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv purchase in a long time the size and clarity is awesome and the sound is amazing I also like the Samsung tv app which add value to the functionality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was cheap, what can you expect. 6/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, the OS is laggy and not very easy to navigate. I have had to factory reset once to eliminate some pixel lines that appeared after 2 weeks of use. It looks better now. The stand feet are well designed. I wish the remote was rechargable. There are not enough HDMI inputs, and there is no 3.5 aux plug. Bluetooth audio is expected, the tv speakers are not great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      us444444444,

      Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung