Customer Ratings & Reviews
- Model:
- UN65DU6900FXZA
- SKU:
- 6612910
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Excellent sound and image
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is excellent and very easy to install.
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV on the Market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just replaced a 55" Samsung. Very easy to hook up, the picture is amazing and the price was unbelievable. Thank you Samsung!
I would recommend this to a friend - Pros mentioned:Picture quality
The best TV I ever purchased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome. It comes smart TV ready full of apps and show a awesome crystal clear picture
I would recommend this to a friend - Pros mentioned:Picture quality
Great Value; Great View.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a very economical price. Bought this for my older sister; she is really enjoying it.
I would recommend this to a friend - Pros mentioned:Picture quality
Value for money and quality is awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am using one TV. Bought another just because quality is awesom.
I would recommend this to a friend - Pros mentioned:Picture quality
Best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good. I really like the services. They delivered on time and v carefully
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv for an absolute steal of a price! And the quality is beyond me!
I would recommend this to a friend - Pros mentioned:Picture quality
Loving It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition to my living room it just make my home feel Complete
I would recommend this to a friend - Pros mentioned:Picture quality
!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vibrant picture, decent sound, and internet interface works great!
I would recommend this to a friend - Pros mentioned:Picture quality
Nana
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, and great price. I can finally see the puck during my grandson’s hockey games!
I would recommend this to a friend - Pros mentioned:Picture quality
Best purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV! Picture and sound quality is great easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Size+picture+price=great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Unit for the price! It has a super clear picture!
I would recommend this to a friend - Pros mentioned:Picture quality
65 inch TV Samsung Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy Great picture showing clor super Images very clear
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall picture quality is excellent and have had no issues
I would recommend this to a friend Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great. It’s very clear and we enjoy it. The only reason this review won’t be 5 stars is because the people delivering the TV was less than satisfactory. They arrived and I spoke to both individuals but only one spoke back, the other looked at me as if he had an issue with me. Then as they went to bring the TV upstairs I politely asked if it was okay to remove their shoes before walking on the carpet (we just moved in the day before and politely asked every delivery person and they removed their shoes). One of them removed his shoes but the other did not (the same one that didn’t speak). Then after they left I opened the TV box and the TV was broken….
I would recommend this to a friendBrand response from Samsung
Posted .Tony,
It’s unfortunate to hear the delivery of your DU6900 TV was less than adequate. We recommend you contact Best Buy directly for assistance. We hope your issue is resolved quickly. Should you have questions on setup, features or operation, Samsung is ready to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Elena
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best option and at a great price. My family and I are very happy with this purchase.
I would recommend this to a friendHighly Recommended TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV with affordable price. The delivery was pretty fast.
I would recommend this to a friendLove my TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little upset that it was not a cord in the box but overall amazing experience.
I would recommend this to a friendTelevision
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The television is great!! I felt like I was overcharged by the Geek squad because they didn't have the correct tool. I was charged two separate fees. Basically costing just as much as the TV.
I would recommend this to a friend- Cons mentioned:Connectivity
Bare minimum in a crappy tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only 2 hdmi ports. No aux port. Says crystal clear uhd yet my 8 year old tcl’s picture quality is better. This is just a crappy tv for crappy price. Oh and tizen sucks! What was wrong with the old samsung style? Cant even adjust what audio output to use without completely exiting the app. Like your tvs work great before so why make them crappy now? If i knew all this before making the purchase, i would have bought an lg.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nfisher1992,
It’s unfortunate to hear you’re not fully satisfied with your DU6900 TV. Below are a few settings that I recommend adjusting to adjust the image:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
We also appreciate your feedback regarding our Tizen operating system. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro