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Customer Ratings & Reviews

$657.97

Customer reviews

Rating 4.7 out of 5 stars with 1571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,571 reviews
  • Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is awesome! Very pleased with the features and picture quality. Paired with a soundbar and surround sound and could've be happier!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Durability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing durability. I never had a chance to see the display quality because the screen cracked during installation. I went to a Best Buy store and the associate basically said there was not much that could be done and due to its size, I'd need to figure out how to dispose of it on my own. I have since purchased a more durable Roku TV through a different outlet and love it. Not sure I'll buy again from Best Buy, support is not what it used to be.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jordan,

      Thank you for sharing your experience with us. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my husband. Has great color and detail. He loves its brightness, color, and the quality of the graphics. Makes games come alive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung DU7200 is Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, awesome value! The picture quality is the best for this price class

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Television with clear picture and nice viewing angles. For the inexpensive pricing, you get a tv that provides quality, sound, and versatility.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black levels remind me of a Oled tv. Beautiful Picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65 inch TV it's the best one

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV it's beautiful and big size no problem I recommend this TV to everybody and Best Buy is the number one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this product to anyone wanting to buy this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was a great buy . We looked at different places this the best deal for the money. The people that work there are helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Room TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is top quality and it was easy to put up. I'm glad I bough this at a great price,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV viewing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity, sound and reliability are great. The delivery Geek Squad guys were amazing. The even set everything up correctly with all my peripheral eguipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks good, very clear picture. Volume is kind of crappie but overall nice tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 65” UHD Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture… bright and very crisp images … black images really black!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen. Perfect for my enjoyment. Have several Samsung products and have good luck with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent TV at a Budget Friendly Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software for accessing apps like Netflix, Prime, Disney, etc. Picture quality is good but not great. You get what you pay for and this is a budget friendly TV. Brightness and contrast is lacking. Both QLED and especially OLED picture quality is way better than this model. TV is fairly thick but again is due to cost. Higher end TVs are much thinner and have a nicer low profile look when wall mounted. Purchased this TV for a workout room in my basement and serves that purpose well. If this is for your home theater, spend more money and get an OLED or 8k TV.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JaredM,

      Thank you for your feedback on the picture quality and external design of the DU7200 TV. I have a few recommendations that may improve your visual experience:

      Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Most suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.

      If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Hihgly Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. It has a sharp picture, clarity and great sound. I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and easy to assemble!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly was easy and the tv looks great! The remote isnt small like roku remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV-not top of the line but excellent and great price. Works very well with external devices as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Great picture quality and sound, highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television had no problems with it since we’ve got it. Picture is great.

    I would recommend this to a friend