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Customer Ratings & Reviews

$733.32

Customer reviews

Rating 4.7 out of 5 stars with 1591 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the incredible picture quality, ease of use, and good value for the price. They also appreciate its great color, larger size, and lightweight design. However, some customers have noted issues with the remote control being slow. Additionally, concerns were raised about slow connectivity and a limited number of ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,591 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded our main tv and love it! Picture is good and it is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture perfect quality. Easy to set up. Connects with my pc or I can stream.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option,great price and quality,definitely I recommend this one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery went smoothly, setup was pretty easy, this was for Dad, and he wanted it to be easy to use. Picture quality is so much better than his old TV. He is very happy. It has many features he will never use, but the bluetooth is great as he can use a speaker by his chair and doesnt have to have the volume so loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65 inch TV it's the best one

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV it's beautiful and big size no problem I recommend this TV to everybody and Best Buy is the number one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 65inch tv a week before the Super Bowl, and wow the colors, brightness, and refresh rate is amazing. I have always liked Samsung products and this tv did not disappoint. A week after buying the tv I went to best buy and purchased a Samsung Q-Symphony soundbar to pair with this tv. Its like watching a movie at the theater.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light in comparison of other same size tv. Easy wall install, great picture and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My 1st smart TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, love the picture and smart option by controlling with your samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this TV, and I couldn’t be more satisfied. The picture quality is amazing, delivering sharp and vibrant visuals. Setting it up was a breeze, and the sound quality is good, meeting all my expectations. I haven’t encountered any issues with the product, and the price was fantastic for the value it offers. Highgly Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great TV, picture is nice! Only thing I don’t like is the remote control, very small, hard to see the buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Only reason to buy this is for the size for cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, this is the worst TV I've ever purchased and have 1080 panels from a decade ago that look better. Blacks aren't truly black, whites aren't truly white. Worse, there are no settings available to rectify that. Confirmed this with support. Which is too bad because the picture quality is there, it's just impossible to tweak the problems out. Settings are mostly based off of bad presets that come in two extremes: Flat and Blown Out. You have barely any control to tweak anything. But the absolute worst are the muddy blacks, closely followed by the muddy whites and they can't be tweaked, at all. "Standard" picture mode, which is the only one that looks remotely normal, runs a bit too blue. The UX design is the worst I've ever seen on any piece of electronics from a major manufacturer, in recent memory, at least. Even with nothing obstructing the front of the panel, you still have to hold the remote up above sitting head level for it to work. So, to get to the settings that you actually do have, you have to constantly two button from the remote above your head. Same for changing volume or anything else. If you use a sound bar with the ARC throughput or the internal speakers (the only two outputs I've tested), even when using the sound bar remote, there is a popup window that comes up every time you adjust the volume to tell you what sound output you are using. Not the volume level, as that might be actually something one might want to see every time one adjusts the volume, just the name of the interface. And it's on a framed window that pops up and blocks the middle lower 1/4th or so of the left side of the screen. Every time. Confirmed with support that this, also, has no settings to turn off. It's just a terrible TV for anything other than the size and the price. If you are going to mount it over a bar or something and only ever watch commercial TV on it like sports, it may be worth it as that's probably the sweet spot for this thing. But if you want to use a TV for something other than that like movies or gaming, adjust your budget and/or size requirements and get something from a better manufacturer because the picture quality just isn't suitable for that, mostly because of the inability to adjust the blacks...Faces in user created content like streaming video and podcasts tends to look washed out or blown out because of the inability to adjust the whites. It's just a bad TV in my opinion and I'm probably going to do a return and find something better. Won't be a Samsung because searches show that the volume popup window has been an unaddressed problem for years and there's no reason to look at that every time you adjust the volume.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi PatrickN,

      We appreciate your feedback on the Samsung DU7200 TV. I'm sorry to hear you are not satisfied with the color quality and user interface. Please know your feedback is important to us and will be shared with our internal product teams.

      I see that you’ve already tried adjusting your image, but I did want to share the following adjustments with you, just in case:

      You can go to Home > Settings > All Settings> Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more.

      If we can further help with any other issues, we are happy to help. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hsa a good picture and nice sound and very easy to use and operate 

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Jason

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far is the best tv I’ve ever owned. Great picture, sound and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fanatic TV. my father loved it. The employees were very helping getting it to my car. great pictures. highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV! Easy to set up and use, crystal clear picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beyond Crystal clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this is insane, you can see the difference in movie budgets. I feel like I'm finally able to see the actors, movie sets. You can 100% tell a movie set to a natural environment to a green screen on this Tv. TVs finally caught up to film quality viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect new tv but wish it still had a optical out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. color and clarity is great. Compared to our last LED TV this on seems like an excellent step up. Did not know when we purchased that it had no optical out for our sound bar and now have to connect via Bluetooth requiring us to turn that on separately and connect it each time but once connected it is fine and the sound is controllable via the TV remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving Samsung UHD 65”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung crystal UHD 65” is a great product. Great picture quality and 4K experience that we enjoy the most. Smart features that enable family entertainment across platforms like youtube and Netflix. Winning a gift card will give us a chance explore the gaming aspect which has high reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Clear Visuals/Ok Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the visual quality of the Samsung TVs. For the bedroom, the sound is just good enough. Great size to watch TV on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I purchased a Samsung - 65”

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, haven't had any problems. The picture is beautiful and all the features are excellent. The volume has a nice tone to it and sound magnificent. I would definitely recommend this product to others.

    I would recommend this to a friend