Customer Ratings & Reviews

I love this tv! It has great picture and is very light. I have an LG in another room and I’m thinking of selling it and getting another Samsung like this one.

Amazing tv and great price. We had an issue with connecting to wifi. Make sure tv and wifi is on the correct WPA. We figured it out and now it’s smooth

I’d been watching this tv with the other competitors and finally purchased it before the recent superbowl. I love the smartness of this tv. It’s like a big computer. It has a fantastic picture quality and functions. I am a fan of Samsung tv. It replaces my Samsung 55 inch that is 8 years old and still works fine. There’s nothing like a smart tv and seems like the competitors are copying it. A lot of functions are available. Samsung is my 1st choice over other brands.

I love the Samsung TV's they really have a beautiful crystal clear image. Very interactive and easy to use menu. Many options available to stream on their regular TV menu app.

Very nice Smart TV. Great picture results and features. Easy to use.

What I absolutely hated about my VRR TCL was during certain action scenes, you could see black lines that surrounded the moving objects, which was HUGELY distracting and IMO ruined the scenes! Yet this 60hz Cheaper Sammy DU7200 looks AMAZING without those distracting halos, and the Q symphony combination with my Samsung 7.1.2 soundbar makes my home theater immersion ultra realistic! I will never buy anything other than Samsung ever again! Thank you Best Buy!!!u

This is my 3rd Samsung tv I've purchased withon 8 years. The pictures are true to color easy to work and i just love this product.

I had purchased other brands and returned them 3xs Best Buy was extremely helpful with each return I returned them because of picture quality but the Samsung picture is extremely clear, sound quality great and everything about the purchasing process has been easy employees loaded tv into my vehicle every time and were so helpful giving me advice on how to carry it in my home and set it up. Certainly worth every penny and I am frugal about my money .

Great TV. Color is awesome and we definitely needed an upgrade

Bought the TV in September of 2024. We enjoyed it -- good picture, easy to navigate, nice smart TV features. In December of 2025, a few days short of 15 months after purchase, the main board went out. Out of warranty, Samsung wants $120 for travel and diagnostics, $120 for repair, plus about $250 for the main board. That's more than the price of the TV. I appealed to Samsung support for a discount, the answer was "no". We'll buy another 65" TV, but it won't be Samsung.

I purchased an open box 65" Samsung. I was skeptical at first. Only after 2 weeks I opened the box, set up the TV, registered via my Google email account and plugged it in. With no batteries in the remote, no manual guide to operate the remote. The TV has a beautiful "crisp" picture, the sound is great, and was very happy with my purchase.

Wonderful tv! I went from a Samsung 45” to this size because I wanted to be able to see the guide more clearly and WOW this tv did not disappoint! Super clear and wonderful vivid colors! I feel like I’m at the movie theatre! Set up was a breeze too. I did curbside pick up and they took it to my car for me. Thanks Best Buy!

Great quality I like the realistic look it gives. The sound can be better but overall great.

I’ve bought Samsung TV’s in the past and always been pleased with the quality & picture. To be honest I don’t use the included apps or connect the TV to the Internet. I use an Apple TV 4K streaming box. Plus the privacy concerns setting up accounts with manufacturers doesn’t sit well with me so the TV itself stays off the grid.

Picture and ease of use have exceeded expectations

Pricing For a 65" 4K smart TV from a reputable brand like Samsung, the DU7200 offers excellent value for money. It's priced competitively. Remote Control The included slick and fancy-looking remote is minimalistic, lightweight, and ergonomic. Including shortcut keys for key streaming services. Design & Packaging Samsung has paid close attention to packaging and portability with this model. The box includes two well-placed handles on each side, making easy for two people to move and set up the TV safely. The TV itself is thin, with narrow bezels that give it a clean and modern appearance. Smart TV Features The DU7200 runs on Samsung's updated Tizen OS, which now features a modern display home page that's sleek, responsive, and user-friendly. Apps are prominently featured, making easy to switch between streaming services like Netflix, Prime Video, Disney+, and YouTube. The new Smart Hub layout also includes recommendations and quick access to live TV, connected devices, and gaming.

Works great. Lovely TV. I recommend for everyone who wants a long lasting TV and high detail

This TV has a great picture, but the “smart part” doesn’t work very well. We got it set up easy enough, but immediately started having problems being able to access apps and simple functions were hard to access with the remote. After an hour on the phone with Samsung, we rebooted the TV and the remote, but still couldn’t access apps and still had trouble with basic functions. Samsung ordered a replacement remote. The next morning the remote started working right inexplicably. I think the problem is most likely the Tiezen Smart System. I run into occasional glitches where I have to reboot the TV to get an app to work right and the new smaller remote makes it difficult to perform normal streaming functions. There are menu options to various shortcuts buried in the built in on screen menu, but I don’t think I should have to do a deep dive to do routine streaming viewing. The set this one replaced was a 4 year old Samsung that had started turning itself on and off in the middle of the night and the remote wasn’t working properly. We bought another Samsung thinking it was an anomaly. Funny thing was, I tried rebooting the TV and Remote like I did on the new one, and voila, it is working fine now and the “more complicated” remote is much easier to operate than the new one is. It is also “powered by Tiezen”. The other Samsung set is of similar features, but is not Tiezen powered. It works fine still…

Just got my TV set up Monday and give me a while to figure it out setting up the station channels, give me a while to figure out how to turn it up and down on the sound but I did so far so good on the way the picture looks and how it's working, still kind of working on the smart part. I would recommend it

Great picture and sound. Easy set up and use. I have had this tv for over a month and had literally 0 problems with it! It even has two different options as to where the feet go in case you need to make them more narrow or to widen them.