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Customer Ratings & Reviews

$733.32

Customer reviews

Rating 4.7 out of 5 stars with 1589 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the incredible picture quality, ease of use, and good value for the price. They also appreciate its great color, larger size, and lightweight design. However, some customers have noted issues with the remote control being slow. Additionally, concerns were raised about slow connectivity and a limited number of ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,589 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is my go to for entertainment and I love my Samsung 65” Chrystal UHD smart tv! Great picture and sound! I always buy through Best Buy! Great service and delivery is always on time!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Reliable quality from Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Samsung TV I have purchased in my adult life. No notes. Not that tech savvy. Solid TV, good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, and great price. Dont need fire stick anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv! The picture is clear, it is easy to maneuver through the settings !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65 inch crystal smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the price. Delivery was professional and easy. Very clean picture with 4k. Would highly recommend for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv, i can read all the writi g on screen without getting close, the sound is clear. I love it. Arsnt using all the bells and whistles on the smart tv but will eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I love my TV, I love Best Buy. They are the best and I would never shop anywhere else for my electronics…the customer service is freaking amazing I promise;)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bedroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my bedroom and paired it with a sound bar for great sound. Great price. Would recommend this TV to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best tv i’ve owned. picture quality is amazing color is strong loud easy access

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great product, awful experience by Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make no mistake with the general rating and title, this product is great, looks amazing, was a good deal, the whole shabang. My only gripes come from my experience with Best Buy and ordering the TV. I ordered it off the app for pickup that day and they offered to have it delivered by tomorrow. I underestimated my cars space and couldn't fit the TV which led to the wonderful workers there assisting me with changing it to a delivery, but instead of next day like the app had said was possible the very next deluvery date was the 14th of December, over two weeks away. Luckily I caught an opening and got it changed to the 7th a few days later, still a headache inducing experience.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SpencerK,

      It's great to hear that you are enjoying your DU7200 TV. Please know that you are leaving a review for the TV unit, not the service provided by Best Buy.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Truly a BEST BUY!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ! Was truly a “BEST BUY” 65 in smart tv for new apt was the greatest purchase made thus far!! Couldn’t be more pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New T.V.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv. Thank you to my 18yr old son for buying us a new tv with his own money. Works and looks amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size fit our space perfectly. We are fans of Samsung TV and the other apps available. Wonderful picture. We will likely buy another soon for another space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Smart TV brand “Samsung”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This its the 4th Samsung Smart TV that I buy, I love the quality, the menu and connectivity to the network. I am showing off my setup!!!! ;-D

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Tv died 18 months in

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only a year and a few months of owning it, tv went crazy and now has a black line down the middle. No impact. Tv still has the plastic on it. I have no way to repair it, and the warranty claim is being denied since it has been 18 months. It was a great tv, great sound and great picture quality until it randomly died on me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceeded My Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound quality. So happy with the apps I can use with my phone connected to tv. Better than I had hoped for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Great pictures and Videos recommend to buy worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my tv from best buy Samsung 65

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung tv best buy was very helpful and respectful while I went in and purchased

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv because my Samsung 55 just died after6 years. I upgraded to this Samsung 65 great picture I'm amazed how much larger the 10 inches look

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Best TV I’ve ever owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smart things feature that allows me to control my tv from anywhere. This is my first samsung tv and i had my doubts but the quality is unbeatable.

    I would recommend this to a friend