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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1522 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,522 reviews
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big TV that I bought. I bought it for my house. It’s in the living room. I got other TVs in the bedrooms. Bottom from Best Buy. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television is super cool and elegant; HD quality is amazing. worth the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower left frame on TV is loose. That is something that could have been taken care of on delivery if the guys removed TV from box & set it where it was going. TV was on sale but not cheap enough to justify paying someone to set it up. $249 to have someone take care of the set up is ridiculous. I am an older lady & could not set up the 65” TV on my own. Remember when BBY took care of customers. I was not needing TV mounted, just set on stand. SMH at BBY lack of customer care. Yes, I pay the yearly fee to be treated with more respect for my business. Seriously considering if the $200 a year has any advantage. Would I recommend this TV? Yes, just caution if you need help getting out of box & putting on TV stand.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Meemaw,

      We appreciate your feedback on your delivery service from Best Buy. You may want to reach out to your local Best Buy directly to better assist you.

      If you ever have product questions or need help with your TV, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    65 inch tv review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price works great! Samsung has its' own apps as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Go to Store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a 65k tv and a GE microwave Convection oven from Best Buy. We have picked up the TV but waiting for the Microwave to come in. I have purchased other items from Best Buy and had a great experience. My Family and Friends also use Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Buy #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a great TV. Plus timely free shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture quality. and so easy to set up in our living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pick up at store was great easy setup very good pocture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great buy. TV does exactly what it says. Works better than other brands. This price is a giveaway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from 9 year old Lg. I would recommend to anyone on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 in tv Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture great price and service thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has been a very solid tv, with great picture and sound. Lightweight yet durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The only thing I wish it had was a center base to support the TV instead of the two side legs. Otherwise, it’s perfect. I really love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG DU7200

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE SAMSUNG DU7200, ITS HAS SUCH A CLEAR QUALITY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! I love it! Large, Crystal clear! Sounds great, it’s the best Great price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv, but not very durable.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in October of 2024. It has been a good tv. I would say there have always been some quirks with it, but it has always worked reliably. The issue at hand came after sliding it to the side to do some cleaning. It has quit working. I can hear it come on but there is no display. I think these tv's are sensitive. I would be very cautious when moving these around for any reason.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chad:

      Thank you for sharing your experience with having no picture. If you've switched on your TV and the sound comes through fine, but you do not see any picture, there are three potential issues.

      1) A connection issue is the most common problem where there is a bad connection, faulty cables, or improper installation.
      2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it will output to the TV.
      3) There is something wrong with the TV, requiring a technician to assess the TV and find a solution.

      Please give us the opportunity to assist you by contacting Samsung Customer Support at
      1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient delivery, excellent attention and good products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality without the high cost as compared to other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Opinion count

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the price was excellent! I will recommend this product to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for a 65inch tv. Would have been better if tv has an optical cable port.

    I would recommend this to a friend