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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1524 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,524 reviews
  • Rated 2 out of 5 stars

    Not worth the money, get the 8k series or better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote will not work unless close to TV , will not pick up Samsung TV no matter how many times you reload , we have 2 8k series tvs and they pick it up just fine

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JamieS:

      I’m sorry to hear your DU7200 TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds.

      After performing the reset, you'll need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.

      If the remote is still not working:
      1. Unplug the TV for 30 seconds, and plug it back in.
      2. Try moving closer to the TV and re-pairing.
      3. Check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery.
      4. Check for available firmware updates on your TV. Go to: Home > Menu > Settings > Support > Software Update > Update Now

      I hope the above helps. Should the issue persist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Samsung Smart Tizen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online purchase of this item was quick and easy. The item was available for store pick-up when promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Good quality. Right size I am truly enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    god tier no cap ski bidi toilet actually kind of rizz on obama

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best tv I have ever purchased as I have purchased at least 5 Samsung tv in the last 7 years for myself and my brother and this is the best one by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture not capable of connecting my headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy! great picture and sound ! Great deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first TV I received had a big dent in the front, so I had to return it. The second one was in perfect condition. Love the tv. Just wish the sound was louder/clearer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is nice! Way better quality than my last one! Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Nwoko

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very crisp picture. I like this tv. I will recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOvE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Always been a huge fan of Samsung and would definitely highly recommend this wonderful product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and a decent picture. We did not like the remote - just too small and not intuitive - easy to push the wrong button. We liked how easy it was to move through programs and apps. Although the picture quality was okay for an 'intro-type' TV, we found it just too dark, no matter what setting we used. We ended up returning it and are thinking we may have to pay a little more for a TV to get what we would really like.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Alison,

      We appreciate your feedback. If you ever have questions or need help, please don't hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for the family for a decent price on a 65” TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this television. I usually buy the Samsung brand from Best Buy, but this purchase was not only a great buy, the saleswoman at the outlet was wonderful. She helped every step of the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ----Wowzers---

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the price, you can't beat it! Not only do you get a great TV but you have a ton of channels with Samsung tv. More than happy I bought this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent TV for the price. Wasn't expecting a superior picture for under $500. Wish the home page was more customizable. It comes with a basic remote but our old remote for Samsung still works. You can also order a better remote on Amazon. Hoping this one last longer than our last Samsung which lasted 6 years before the power supply failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65in tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. They only con is the volume is very low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new tv as my old one died. The 65" Samsung was the perfect fit for the space I had available. The new tv exceeds my expectations and I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buena tienda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lo máximo me satisfecho, volvería a comprar nuevamente

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality and the sound quality is very good.

    I would recommend this to a friend