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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1524 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,524 reviews
  • Rated 4 out of 5 stars

    Good, some flaws. No optical port

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Definitely not a “steal” or worth $1000+. Oh and funny thing is, the soundbar they “offered a deal” is completely useless with it. NO OPTICAL PORT! Don’t be fooled like I was

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tv and the employees at the store couldn't have been polite and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have a cord ;bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 65" TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for TV based on quality but setting up wifi very manual and cumbersome. Setting up TV shouldn't be this complicated.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SalmanB,

      Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.

      We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Perfect, as expected from Samsung!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can't go wrong here, Samsung 65" 7200 4K for less than $400. Should be a no brainer. Definitely would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visuals and quality. Would recommend this TV for anyone! Great for games as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was easy as the associate knowledge was great en explanations on everything was clear. The Delivery arrives on schedule time and the guys were great too. The TV set worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Find me a wall mount

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv especially for the price. The only issue I'm having is finding a wall mount. You can't you a standard wall mount off Amazon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks as good as any other TV in my house. no complaints at all. Most differences in resolution are not differentiable by the naked eye anyways. lets see how long the TV lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality great price great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ELITE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost all products of Samsung are a guaranteed 5 stars and recommendation for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent quality TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very satisfying purchase. However it occasionally resets itself or turns off. This might be a controller problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my parents. Added a sound bar but that’s normal for TV’s now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING great quality for price always great quality for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. I went from a 5 inch to a 65 inch screen and glad I did

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with new Samsung 65" TV.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if something happened to my new 65" Samsung during delivery by a BB contract company (not Geek Squad as requested}. The sound will stop on this TV which has happened 3 or 4 times so far and it takes about an hour plus to get the sound back. Since they dropped my old TV which I was going to give to my family, and they parked several houses down the street from me and carried the TV in the box past several houses makes me wonder if they dropped this TV. I have never had any problems with a new TV before. Is it covered by Samsung or Best Buy and for how long?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kathleenl,

      Thank you for reaching out to us. We appreciate you sharing details of the sound issue you’re experiencing on your DU7200 TV. There are a few troubleshooting steps I recommend trying:

      1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again.

      2) Set Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output.

      3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto.

      If you continue to have issues, your TV is covered by a 1-year limited manufacturer's warranty. For information on Best Buy's return policy please refer to their website: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. Typically electronics have a 14 day return period.

      For help troubleshooting or to set up a warranty appointment, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Love Samsung!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Samsung televisions! Great product and priced just right! Best Buy had it ready on time. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV that does not break your budget!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our purchase. This TV will not break your budget but still offers a crisp screen. The unboxing and setup were straightforward. I would recommend this to anyone looking for a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV! I would suggest delivery it barely fit in the SUV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and TV will shop here again. Thanks Bestbuy

    I would recommend this to a friend