Customer Ratings & Reviews
- Model:
- UN65DU7200FXZA
- |
- SKU:
- 10413030
Customer reviews
Rating 4.7 out of 5 stars with 1560 reviews
(1,560 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sales people were very helpful however wrong size was ordered. I had to go to the store the next day to have it corrected.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendRated 5 out of 5 stars
Great for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great displays, bought 2 of them for my basement gaming set up!
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
65 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product especially for the price. Easy to set up and use
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for this price point. Delivery team was very courteous and on time.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Greatest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased tv and i so happy to watching. I'm really appreciate
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
Good, some flaws. No optical port
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. Definitely not a “steal” or worth $1000+. Oh and funny thing is, the soundbar they “offered a deal” is completely useless with it. NO OPTICAL PORT! Don’t be fooled like I was
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv so much I bought one to go in bedroom as well.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Loved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is amazing. My family and i were able to enjoy a football themed party even more because of it
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Excellent Exchange Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Front door associate was extremely knowledgeable and very helpful with my exchange. Everyone was professional and friendly! I'll be back soon for another purchase. Thank you!
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Samsung Crystal UHD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Highly recommend for everyone and their family.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
Samsung 65" TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for TV based on quality but setting up wifi very manual and cumbersome. Setting up TV shouldn't be this complicated.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendBrand response from Samsung
Posted .Hi SalmanB,
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Rated 5 out of 5 stars
Good TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV good for the money I recommend this if you are looking for a good low priced TV
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great tv and the employees at the store couldn't have been polite and helpful.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent job good costumer service nice equipment thanks for everything
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Amazing TV!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great visuals and quality. Would recommend this TV for anyone! Great for games as well.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Love Samsung!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love Samsung televisions! Great product and priced just right! Best Buy had it ready on time. Great purchase!
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
Problem with new Samsung 65" TV.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if something happened to my new 65" Samsung during delivery by a BB contract company (not Geek Squad as requested}. The sound will stop on this TV which has happened 3 or 4 times so far and it takes about an hour plus to get the sound back. Since they dropped my old TV which I was going to give to my family, and they parked several houses down the street from me and carried the TV in the box past several houses makes me wonder if they dropped this TV. I have never had any problems with a new TV before. Is it covered by Samsung or Best Buy and for how long?
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kathleenl,
Thank you for reaching out to us. We appreciate you sharing details of the sound issue you’re experiencing on your DU7200 TV. There are a few troubleshooting steps I recommend trying:
1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again.
2) Set Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output.
3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto.
If you continue to have issues, your TV is covered by a 1-year limited manufacturer's warranty. For information on Best Buy's return policy please refer to their website: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. Typically electronics have a 14 day return period.
For help troubleshooting or to set up a warranty appointment, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Great value! Had a 75" that was damaged in moving it. This unit was only $499, and couodnt even consider having the old one repaired for that price!
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Samsung for life!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, no problems whatsoever and BEAUTIFUL display
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
Decent quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a very satisfying purchase. However it occasionally resets itself or turns off. This might be a controller problem.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friend
















