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Customer Ratings & Reviews

$733.32

Customer reviews

Rating 4.7 out of 5 stars with 1592 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the incredible picture quality, ease of use, and good value for the price. They also appreciate its great color, larger size, and lightweight design. However, some customers have noted issues with the remote control being slow. Additionally, concerns were raised about slow connectivity and a limited number of ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,592 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good tv, when connected to the smart things app I use my phone more than the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool home screen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home screen is manageable and easy to use ynlike other tvs I’ve had in the past. 10/10 Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good the price was excellent definitely a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The only thing I wish it had was a center base to support the TV instead of the two side legs. Otherwise, it’s perfect. I really love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV 65

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the choice and purchase of the 65-inch Samsung television, the resolution of its screen is perfect, and large enough to watch movies from the main room of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Terry H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, sales person did a great job. I would purchase from Best Buy next time in need of a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat Samsung quality and Best Buy price for a 65" TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars for the Coeur d’Alene location for having the most knowledgeable employees customer service was great and I’m very happy with my experience and products! Thanks again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,great picture,great picture, great picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Chance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at the outlet, after unboxing found TV and all contents in original order. Like brand new but somewhat else saw it 1st.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyooooge tv!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv with easy installation and easy instructions to folloe! Just make sure you know your tech, since it can connect to your phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for 1 and 1/2 Years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv July 2024, and less than a year and a half later, a white horizontal line appeared across the top of the screen. I did not purchase an extended warranty so I inquired about repair costs. I decided it was better for our situation to put the money into a new device. Disappointed to say the least!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Bert:

      Thank you for sharing your review of Samsung’s DU7200 TV. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help.

      Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Samsung 65"TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 65" TV has a beautiful picture and I highly recommend this for purchase to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV and great service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was knowledgeable, friendly, and helped me choose the perfect model for my needs. The selection was impressive, and the prices were very reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, i always buy Samsung TV. So far i have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great buy. TV does exactly what it says. Works better than other brands. This price is a giveaway.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy with the tv. A lot of remote issue and apps won’t load.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it now I can watch my favorite movies with my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal including the sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal for me during this thanks giving. It’s an amazing deal available only at Bestbuy with a sound bar. I got it for a lesser price including the sound bar. Great service from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, I im not disappointed of buying this tv I got it for a discounted price and it is actually really good!!

    I would recommend this to a friend