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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1525 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,525 reviews
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big techie nor do I keep up with multiple apps so maybe I’m not getting it but I have not been impressed at all with this smart tv. I do not see the difference from my other two TVs, LG & Sharp, that are 8-10 yrs and not smart. The picture quality is nothing special, in my opinion and I actually feel the audio is subpar.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tinker,
      It’s unfortunate to hear you’re not fully satisfied with your DU7200 TV’s image and sound quality. Below are a few settings that I recommend adjusting:

      Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Most suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.

      For sound adjustments, go to Settings> All Settings> Sound.

      I hope these tips help you enjoy your new product.
      You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service from the store’s Staff!!! If they don’t know the answer then they get you one asap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as I was it expecting it. Perfect size and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you expect from Samsung and worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase, they are the best, always pleased with BEST BUY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good people and excellent service. The best...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent budget 4k 65in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent TV for the price. Wish it had Dolby vision and ATSC 3.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speechless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something special to my daughter for her bedroom she love it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 65” TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that impressed with the TV. Remote is difficult to navigate with. However, you get what you pay for.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      DavidB:

      Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. Just go to Home> (left directional button) Settings> Support> Remote Control Guide.

      To download the manual and quick start guide, please follow this link: https://www.samsung.com/us/support/downloads/?model=N0060577&modelCode=UN43DU7200BXZA or by going to our website and clicking Support.

      If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    good ti havr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goôd products must have............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service given at this location is very friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy outlet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Decent price Helpful service Respectful brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Quality. My family Like it Crystal clear screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always go to Best Buy for most of our products. A good selection and good customer service! Geek Squad is a life saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectvvvbhhjjjjhhhbvvvvgghhhhggvvvvgghvgvvvghhgvvgh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had amazing costumer service and the tv I got was a steal on no tax day! I appreciate you guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV but maybe can improve sound quality and level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 65"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I am so happy with my new Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I liked it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 of 10 I highly recommend the TV and the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! It has everything what I was looking for. Its worth it

    I would recommend this to a friend