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Customer Ratings & Reviews

$733.32

Customer reviews

Rating 4.7 out of 5 stars with 1560 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,560 reviews
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big techie nor do I keep up with multiple apps so maybe I’m not getting it but I have not been impressed at all with this smart tv. I do not see the difference from my other two TVs, LG & Sharp, that are 8-10 yrs and not smart. The picture quality is nothing special, in my opinion and I actually feel the audio is subpar.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tinker,
      It’s unfortunate to hear you’re not fully satisfied with your DU7200 TV’s image and sound quality. Below are a few settings that I recommend adjusting:

      Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Most suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.

      For sound adjustments, go to Settings> All Settings> Sound.

      I hope these tips help you enjoy your new product.
      You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Samsung crystal UHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I paid this has been a great purchase. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectvvvbhhjjjjhhhbvvvvgghhhhggvvvvgghvgvvvghhgvvgh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! It has everything what I was looking for. Its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I liked it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 of 10 I highly recommend the TV and the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 65"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I am so happy with my new Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the OS!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Love the dashboard that automatically goes back to the last show watched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm well pleased with my purchase. The tv is greatl.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defecrive in less than a year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 mobths of use then screen went black. Sound still comes through, no image.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RyanY:

      Thank you for sharing your experience with intermittent black screens. This could be prompted by several potential scenarios such as a connection issue, the most common problem, or an issue with an externally connected device and/or its settings.

      Please give us the opportunity to assist you by calling us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase! Don't wait purchase and you won't regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful TV and service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung TV. Fast delivery. Easy checkout..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy outlet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Decent price Helpful service Respectful brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV and at a good price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television with clear and crisp screen quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is as advertised and expected, so far so good!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the television it fits in the space I have for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv in our finished basement. Great clarity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution in this new Smart TV. We are really pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good brand I recommend this Brand of tvs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many other good options out there

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the Samsung name but truthfully these days there are just too many other good options out there at this price point, so I can't recommend. Also the Samsung UI is annoying and too many ads.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CassieB,

      We appreciate your opinion. Please know we are always available if you have any questions or need help. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV but maybe can improve sound quality and level

    I would recommend this to a friend