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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1525 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,525 reviews
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Well packaged. Plenty of help getting it to the truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very very good I Love Besbuy recommend everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy cousin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the TV for my cousin in Puerto Rico. He loves it and he’s very happy with it it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dood price, good value. Very happy with the communication with BestBuy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, shuts off randomly. easy to hang on wall.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi StellaN,

      Thank you for sharing your experience with us. If your TV is shutting off randomly, and if you are using the device through HDMI, it could cause the auto-on, as Anynet+ is enabled.

      Occasionally, connected devices such as game consoles (PS5, Xbox) or cable set-top boxes send a turn-on signal, for example, if they have software updates. We recommend you try turning Anynet+ off as it may be causing auto power on. Go to Settings > General > External Device Manager > Anynet+, then disable.

      You may also want to check your firmware. Go to Settings> Support> Software Update.

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very helpful and I was in and out. I would recommend best buy to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems excellent no worries XxxxxxxxxxxxxxxxxxxxxxxX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far been a great addition for our TVs. Easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend! Great product, looks great, easy to setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about tv except the fact it only has 2 hdmi ports and no optical connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I highly recommend. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality matches the purchase value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as scheduled, set up was simple and completed quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd time around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a second tv. The first one was damaged. Happy now. It works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is certainly worth the price. I would buy it againg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV’S

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged TV was exchanged without a hitch. The delivery was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the pricing. Going to need soundbar for the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's not what I expected, very poor image

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not what I expected, very poor image.. It's like having analog television

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ale2070,

      We appreciate your feedback on the DU7200 TV's image quality. I believe what you are describing is a feature called Auto Motion Plus, which eliminates ghosting and blurring that occurs from fast-moving images. These motion smoothing settings look great on live TVs, like sporting events or parades, which are filmed at 30 frames per second. Most movies, however, are filmed at 24 frames per second and are not intended to be viewed with these features. When turned on, this causes the dreaded soap opera effect.

      To Change Motion smoothing settings on your TV:
      Navigate to Settings > All Settings > Picture > Expert Settings > Auto Motion Plus Settings (Picture Clarity Settings).
      1. The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched.
      2. Select Auto Motion Plus (Picture Clarity) to change the setting to either Off or Custom.
      If you select Custom, three additional options are available:

      • Blur Reduction: Use the directional keys on the remote to adjust the Blur setting.
      • Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
      • LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off.

      You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.

      If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hindsight;fh(. If fun g. J g kg k g kg kg g word

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall tv works amazing great colors great for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was ok. I highly recommend Best Buy. Thanks

    I would recommend this to a friend