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Customer Ratings & Reviews

$733.32

Customer reviews

Rating 4.7 out of 5 stars with 1592 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the incredible picture quality, ease of use, and good value for the price. They also appreciate its great color, larger size, and lightweight design. However, some customers have noted issues with the remote control being slow. Additionally, concerns were raised about slow connectivity and a limited number of ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,592 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, connects wirelessly to my samsung soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat it for the money. It’s exactly what you would expect if not a little better.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting very slowly with Chromcast. It can take 40-45 seconds to connect.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TimothyW,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Home > Menu > Settings > Support > Device Care > Start Device Care.

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this Tv (down to the remote)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear for the size, but volume runs a little low. control could have a little more buttons not the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new TV. It was a great price and delivery was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is everything I needed. It’s perfect for gaming and has a sleek and easy to use interface!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again. Very satisfied. Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an exceptionally easy purchase to make. Great job by the BB team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied including delivery of my 65” Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. Nice samsung UI and has held up well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and I really like Samsung tv’s the quality is A1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FRANKIE DAVIS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SAMSUNG 65INCH WE BOUGHT IS TERRIFIC NO PROBLEMS OR COMPLAINTS ORDERED ONLINE AND PICKED UP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have a cord ;bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time very professional thank you I appreciate your business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service i received during my searche forba new tv was amazing thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always go to Best Buy for most of our products. A good selection and good customer service! Geek Squad is a life saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, have not had good luck with previous samsung tvs, but this set has been working well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv love the brand and the quality of this product

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    DU7200 TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a 1 small white spot on the screen but so far it serves its purpose.

    I would recommend this to a friend