Customer Ratings & Reviews
- Model:
- UN65DU7200FXZA
- |
- SKU:
- 10413030
Customer reviews
Rating 4.7 out of 5 stars with 1525 reviews
(1,525 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Easy to set up and maintain.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
My new Samsung tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality tv, sound system is really clear and a bright picture .
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.expensive but good for what you get and big enough
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great bang for your buck!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television works great. Serves our purposes completely. Your delivery was spot on and the delivery people were polite and friendly.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
frustrated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Good sound. Frustrating trying to find a way to connect my component stereo system for best sound experience. Impossible to get Samsung customer service to help.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VinceM,
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores! If your soundbar is Bluetooth-enabled, you can also connect it to the TV via Bluetooth.
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Rated 4 out of 5 stars
Wow..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought mine for $365 on the base. Bestbuy could not match the price. This is great for Bluray movies, gaming and just regular tv programs..in enhances them all to 4k…and best of all the price saved me my beer money!! :)
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
No TV tuner.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. One issue. It DOES NOT have an over the air television tuner. You cannot hook up an antenna to it. It shows it in the "manual", but it doesn't exist. This is my first Samsung TV after years and years with Sony. My last two Sony TV's were major disappointments so I tried Samsung. Decent TV, works fine....just wish I would've known it didn't come with a tuner built in. No local PBS for free for me.....
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendBrand response from Samsung
Posted .Hi LarryD,
Please know the DU7200 TV does have an internal TV tuner and can be hooked up to an external antenna. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Rated 5 out of 5 stars
The Swart’s
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the third tv replacement was delivered, and installed, we were and are extremely pleased.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
Samsung tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good tv for the price could be better, but under 400 bucks cant beat it
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 1 out of 5 stars
unhappy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this tv was delivered on 4/26 on May 27 it went out and I still have not seen a repair/replacement tech. It was scheduled for 6/6 they called and changed to 6/10 that was a no call no show they rescheduled for 6/20 then I called to make sure was coming was told yes then about 30 mins later I receive a text saying not going to make it rescheduled to 7/2 I called back to samsung and told them I would take it back to best buy and exchange it my self still waiting to for the information to do this. ABSOLUTELY WOULD NOT RECOMEND THIS TV
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ChristineV,
I am very sorry that you experienced issues with your DU7200 Crystal UHD TV and have had many issues with your service appointment. I understand your frustration and appreciate your patience. Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Samsung tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my tv . And Best Buy's service. They were very helpful when choosing my options
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
Sometimes refresh while streaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very good but when streaming sometimes the picture pauses or refreshes
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendBrand response from Samsung
Posted .Hi WillieT,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase ever!!!! This TV has way too many functions and features that I have to learn
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 2 out of 5 stars
Not worth the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could say it’s a good tv but after an hour of setting up the tv and then 25 min into a movie we heard a zap sound come from the tv and the whole screen went black. The tv stopped working completely wouldn’t turn on wouldn’t do anything. For over 400 dollars and being upsold by the Best Buy employee telling us it was the better quality choice , it doesn’t seem to have been worth it. when I contacted Best Buy explaining it’s only been two hours since having purchased the tv and it died! The only option we had was wait two days for a replacement and for them to take this one away. And then they were going to charge me a delivery fee for the new tv! I had to ask for them to waive the delivery fee for the inconvenience…… considering we only had the tv for 2 hours!!!!!
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SamanthaD,
I'm very sorry to hear that your DU7200 TV stopped working after setup. I appreciate your patience in having to deal with the hassle of an exchange. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service great tv Happy to have ysed Best Buy
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy!! TV is neat and screen is super clear, love it!!
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Excelent Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent Product and Best buy pre and post sales, im Very happy
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
TVs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and excellent price. Best Buy has always been my place to go
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we have this TV in our sunroom and seem to watch it more than the TV in our den
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Sokko
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My last TV was a samsung and I never had any issues with it.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friend
















