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$733.32

Customer reviews

Rating 4.7 out of 5 stars with 1561 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,561 of 1,561 reviews
  • Rated 1 out of 5 stars

    Don't waste your time or money for this.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead pixel issue and samsung does not want to repair it. I do not recommend this model to no one. Customer service terrible

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Unknown,

      We appreciate your feedback regarding the screen abnormalities you’re seeing on your DU7200 TV. Please run a Picture Test to determine if the TV causes the problem. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test.

      If the issue continues to appear on all sources and the picture test, this will require service. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/.

      Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung