Customer Ratings & Reviews
- Model:
- UN65DU7200FXZA
- SKU:
- 10413030
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the incredible picture quality, ease of use, and good value for the price. They also appreciate its great color, larger size, and lightweight design. However, some customers have noted issues with the remote control being slow. Additionally, concerns were raised about slow connectivity and a limited number of ports.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
The Swart’s
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the third tv replacement was delivered, and installed, we were and are extremely pleased.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this Friday. Easy hook up and the picture is awesome. A great TV for the price.
I would recommend this to a friend Samsung Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new tv. Easy to use after you get familiar with allnthe buttons and features.
I would recommend this to a friend- Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid tv would recommend it nice features and good picture
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. The picture is out of this world. I highly recommend this tv
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and sound. Love it. Highly recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Perfect size and easy to operate.
I would recommend this to a friend - Pros mentioned:Ease of use
Ipad 9th generation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product easy to use apple is the best purchase i make
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we have this TV in our sunroom and seem to watch it more than the TV in our den
I would recommend this to a friend - Pros mentioned:Picture quality
Excelent Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent Product and Best buy pre and post sales, im Very happy
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service great tv Happy to have ysed Best Buy
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, quality is great. Have always love Samsung products
I would recommend this to a friend - Pros mentioned:Picture quality
My new Samsung tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality tv, sound system is really clear and a bright picture .
I would recommend this to a friend Great TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Easy to set up and maintain.
I would recommend this to a friend- Pros mentioned:Picture quality
Sokko
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My last TV was a samsung and I never had any issues with it.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv, mediocre functionality, horrible audio, but good picture quality
No, I would not recommend this to a friendBrand response from Samsung
Posted .user987002:
Thank you for sharing your thoughts regarding the DU7200 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
- Pros mentioned:Picture quality
frustrated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Good sound. Frustrating trying to find a way to connect my component stereo system for best sound experience. Impossible to get Samsung customer service to help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VinceM,
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores! If your soundbar is Bluetooth-enabled, you can also connect it to the TV via Bluetooth.
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Wow..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought mine for $365 on the base. Bestbuy could not match the price. This is great for Bluray movies, gaming and just regular tv programs..in enhances them all to 4k…and best of all the price saved me my beer money!! :)
I would recommend this to a friendNo TV tuner.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. One issue. It DOES NOT have an over the air television tuner. You cannot hook up an antenna to it. It shows it in the "manual", but it doesn't exist. This is my first Samsung TV after years and years with Sony. My last two Sony TV's were major disappointments so I tried Samsung. Decent TV, works fine....just wish I would've known it didn't come with a tuner built in. No local PBS for free for me.....
I would recommend this to a friendBrand response from Samsung
Posted .Hi LarryD,
Please know the DU7200 TV does have an internal TV tuner and can be hooked up to an external antenna. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
unhappy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this tv was delivered on 4/26 on May 27 it went out and I still have not seen a repair/replacement tech. It was scheduled for 6/6 they called and changed to 6/10 that was a no call no show they rescheduled for 6/20 then I called to make sure was coming was told yes then about 30 mins later I receive a text saying not going to make it rescheduled to 7/2 I called back to samsung and told them I would take it back to best buy and exchange it my self still waiting to for the information to do this. ABSOLUTELY WOULD NOT RECOMEND THIS TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ChristineV,
I am very sorry that you experienced issues with your DU7200 Crystal UHD TV and have had many issues with your service appointment. I understand your frustration and appreciate your patience. Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor