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Customer Ratings & Reviews

$733.32

Customer reviews

Rating 4.7 out of 5 stars with 1590 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the incredible picture quality, ease of use, and good value for the price. They also appreciate its great color, larger size, and lightweight design. However, some customers have noted issues with the remote control being slow. Additionally, concerns were raised about slow connectivity and a limited number of ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,590 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vt tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned Samsungs before and the quality is still the same. Love our new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! This TV is the e act size I needed. Yes!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets !!! I love my television and the quality is superb

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service perfectly set up for the living room enjoying our TV set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing tv with great imagery and applications at a very accessible price range. The size is also near perfect for me because it doesn’t make my room feel overcrowded or empty. So far for me this has been an amazing purchase and I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best TV I've ever owned in my 80 years. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television has a great picture. Easy setup and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 55 in samsung tv and absolutely love this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t going to go with this tv because of the price but after looking at all the stores it looked like the best deal. I was so glad to because it comes with so much more I didn’t even know about. You get more channels on a Samsung TV. They have their own tv channels and don’t have to pay for. That is a big plus in my experience. Great deal don’t pass up a free deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for what it is and would suggest if on a budg

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is. Got this on sale for about 700. Its a step up from their base model. Only has 2 hdmi in slots. No headphone jack. Speakers are on the rear unfortunately. Colors are a little washed out as well. I can't speak about the app interface and such since i dont let this thing talk to the internet even though its always trying. One downside is that it doesnt like my jbl soundbar...or it doesnt like the tv and will cut off the signal and not turn back on without unplugging it first. (Handshaking issues)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MeMania:

      We appreciate you sharing your experience when connecting your speakers to the DU7200 TV. You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function. Go to: Settings> All Settings>> Sound > Sound Output > Bluetooth Speaker List

      - If the TV fails to find a Bluetooth audio device, place the device closer to the TV and select Refresh.
      - When you turn on a paired Bluetooth audio device, the TV detects it automatically and then displays a pop-up window. Use this pop-up window to activate or deactivate the Bluetooth audio device.

      You can check the Connection Guide for detailed information regarding connecting your speakers. Go to Source > Connection Guide > Audio Device > Bluetooth.

      Note: The sound quality may be affected by the condition of the Bluetooth connection.

      If you need further assistance, please contact Samsung Customer Support, and a representative will gladly help you. 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv we love it. We own 4 tvs we couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 “ Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, love the 65” Samsung TV, great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sharp pix. The view is great. Definitely should buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65" Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Clear sound. Good picture. Great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 Huge ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture ! Very happy with our purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price crisp clear picture. Highly recommende. Easy use remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tv picture wise but lately its been turning off randomly with a black screen and this is my second Samsung tv before having a 55 inch for 3 weeks before black screen came on and never went away im not sure this is like the best brand

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AshleyW,

      We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Best Buy was right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was right I wanted a 55in but the sales person asked me the size of my room and after I told him he said I would be better off with a 65in and I was I had to take back my 55in to the store and get the 65in thank you so much for your awesome advice I will always go back to and best buy in the city of eastvale and Corona California

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung - 65” Class DU7200 Series Crystal UHD 4K S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats good quality. Good sound best tv samsung…..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65 inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, would recommend at the good price by Best Buy.

    I would recommend this to a friend