Customer Ratings & Reviews
- Model:
- UN65DU7200FXZA
- |
- SKU:
- 10413030
Customer reviews
Rating 4.7 out of 5 stars with 1558 reviews
(1,558 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent tv! Best quality ever, brightness is great!
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
I love my new tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new tv. When it was first delivered I was upset that they delivered a broken TV. But when I reached out to the customer service people via chat, I was impressed how professional and fast they were in getting me my new tv in less than a week. And it's the best TV I could of purchase for the price
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Best TV Purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing features for the price I like the new hub as well easy navigating the new remote features. You can also download the remote to your device doesn’t matter what brand model it is Apple friendly
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Best Sale ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new 65” Samsung TV, the Customer Service was Great, the TV and set up was fabulous. The two very nice Set up men were very knowledgeable.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 2 out of 5 stars
It was great until it wasn't only 15 months later
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV in September of 2024. We enjoyed it -- good picture, easy to navigate, nice smart TV features. In December of 2025, a few days short of 15 months after purchase, the main board went out. Out of warranty, Samsung wants $120 for travel and diagnostics, $120 for repair, plus about $250 for the main board. That's more than the price of the TV. I appealed to Samsung support for a discount, the answer was "no". We'll buy another 65" TV, but it won't be Samsung.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .MikeinNashville:
We appreciate you sharing your experience with Samsung Support. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience, and we'll be sure to pass this along to our internal teams.
We hope you will consider Samsung again in the future.
- Samsung Ambassador
Rated 2 out of 5 stars
Headache
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially i was very pleased… color, picture fabulous. 31 days later there was a five inch wide vertical line , top to bottom. I didnt get the best buy extended warranty. Luckily it was still under the 90 day manufacturer warranty. They picked it up and in 5-6 days it was fixed and returned. Now… not sure why… but it wont stay connected to my sound bar and sometimes the tv goes dark … dont know what thats about… ill have to troubleshoot… Un short… kind of a headache so far… at least the price wasnt crazy otherwise id be screaming.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MariaF,
I'm very sorry you are experiencing issues with your DU7200 TV. Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Loving my tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new tv its so easy to operate. I especially love playin call of duty on it me and son will play all weekend
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Perfect Fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for our downstairs den. It equipped with all the popular apps that we use most often
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great however a few apps make the TV crash. That issue doesn’t make it a bad TV. The display is beautiful and the sound is okay. I would recommend. There’s an Eco mode if you don’t like super bright pictures. I also enjoy the free workout videos, screen share and Samsung plus TV
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Good TV for this money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for bedroom. Works quickly, nice size, excellent price
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
I’ll be back!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All facets went according to script. Ordering, pickup and setup. Awesome price and product!
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Samsung living room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for, Perfect for the tv console in our department
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
LG to Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv for the price. I had to buy a new tv after only 8 years, as the pic went on my LG. I am usually an LG person, but decided to make a change. I have to say I am pleased.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad i decided on getting this tv great quality.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
So so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an alright TV but it lags upon menu selection and doesn’t connect to the apps every time.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NoahC,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Yet another great buy at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yet another great buy at Best Buy 10/10 quality and the price was amazing
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Samsung tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion this tv was a bargain. Goo product for the money. Bought it for backyard patio and we love it.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Samsung 65 TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is easy to set up, the quality is pretty good and the proce was affordable.
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Ms Hazel King
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Smart TV I purchased at Best Buy,was exactly what I expected and needed,totally enjoying it,I have no regrets about purchasing my 65” Samsung ..thank you Best Buy
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Everything works great, very happy with this Samsung TV"
This review is from Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friend
















