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Customer Ratings & Reviews

  • SAMSUNG 3 24 19 a I0 D Crystal UHD NC
  • SAMSUNG Crystal UHD
  • SAMSUNG 19 I 24 0 3 Crystal UHD
  • Alt View 13. Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • Alt View 14. Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • The text on the image reads: "u8- + SVO.SA HOM HOMIE 1 SARC HDMI 2 HDMIK 1 LAN ANT B Images are simulated and for illustration purposes only."
  • The image features a Samsung 65" DU7200 Crystal UHD 4K television, which is displayed in a box. The television is accompanied by a remote controller, a power cable, and a user manual. The dimensions of the TV are 57.2 x 32.8 x 2.4 inches without the stand, and 57.2 x 34.6 x 10.5 inches with the stand. The stand's footprint is 0.6 x 8.7 x 10.5 inches. The image also includes a comparison of the television's size to a person, showing that it is quite large.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • The largest text reads "4K Upscaling," which is related to the image's content. The following text is "Get a clear 4K picture even if your content wasn't filmed in 4K." This text is also related to the image's content, as it describes the 4K upscaling feature that enhances the picture quality of non-4K content.
  • The image features a man riding a dirt bike on a dirt track, with a blurry background. The focus of the image is on the rider and the motorcycle, which is captured in motion. The image is described as a "Motion Xcelerator" and is advertised as providing an "Experience clear motion and improved clarity."
  • The image features a cityscape with tall buildings and a bridge. The scene is captured at night, with the lights from the buildings and streetlights illuminating the area. The image is described as having a "Mega Contrast" effect applied to it, which automatically adjusts the brightness and contrast to enhance the overall visual quality of the image.
  • The image features a beautiful scene of a cliff overlooking the ocean, with a sunset in the background. The text on the image reads, "Take in an impressive spectrum of colors and fine details, even in dark scenes." This suggests that the image is promoting a high-definition display, such as an HDR television, which can provide an enhanced viewing experience by offering vibrant colors and sharp details, even in low-light conditions.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • Samsung Crystal UHD DU7200 Features Video video 1 minutes 03 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN65DU7200FXZA
SKU:
6575140
Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1553 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,553 reviews

  • I love my new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv. When it was first delivered I was upset that they delivered a broken TV. But when I reached out to the customer service people via chat, I was impressed how professional and fast they were in getting me my new tv in less than a week. And it's the best TV I could of purchase for the price

    I would recommend this to a friend

  • Best TV Purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing features for the price I like the new hub as well easy navigating the new remote features. You can also download the remote to your device doesn’t matter what brand model it is Apple friendly

    I would recommend this to a friend

  • It was great until it wasn't only 15 months later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the TV in September of 2024. We enjoyed it -- good picture, easy to navigate, nice smart TV features. In December of 2025, a few days short of 15 months after purchase, the main board went out. Out of warranty, Samsung wants $120 for travel and diagnostics, $120 for repair, plus about $250 for the main board. That's more than the price of the TV. I appealed to Samsung support for a discount, the answer was "no". We'll buy another 65" TV, but it won't be Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MikeinNashville:

      We appreciate you sharing your experience with Samsung Support. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience, and we'll be sure to pass this along to our internal teams.

      We hope you will consider Samsung again in the future.

      - Samsung Ambassador Samsung

  • Best Sale ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new 65” Samsung TV, the Customer Service was Great, the TV and set up was fabulous. The two very nice Set up men were very knowledgeable.

    I would recommend this to a friend

  • Perfect Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for our downstairs den. It equipped with all the popular apps that we use most often

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Headache

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially i was very pleased… color, picture fabulous. 31 days later there was a five inch wide vertical line , top to bottom. I didnt get the best buy extended warranty. Luckily it was still under the 90 day manufacturer warranty. They picked it up and in 5-6 days it was fixed and returned. Now… not sure why… but it wont stay connected to my sound bar and sometimes the tv goes dark … dont know what thats about… ill have to troubleshoot… Un short… kind of a headache so far… at least the price wasnt crazy otherwise id be screaming.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MariaF,

      I'm very sorry you are experiencing issues with your DU7200 TV. Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Loving my tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv its so easy to operate. I especially love playin call of duty on it me and son will play all weekend

    I would recommend this to a friend

  • Good TV for this money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for bedroom. Works quickly, nice size, excellent price

    I would recommend this to a friend

  • Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great however a few apps make the TV crash. That issue doesn’t make it a bad TV. The display is beautiful and the sound is okay. I would recommend. There’s an Eco mode if you don’t like super bright pictures. I also enjoy the free workout videos, screen share and Samsung plus TV

    I would recommend this to a friend

  • I’ll be back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All facets went according to script. Ordering, pickup and setup. Awesome price and product!

    I would recommend this to a friend

  • Samsung living room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for, Perfect for the tv console in our department

    I would recommend this to a friend

  • LG to Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for the price. I had to buy a new tv after only 8 years, as the pic went on my LG. I am usually an LG person, but decided to make a change. I have to say I am pleased.

    I would recommend this to a friend

  • the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad i decided on getting this tv great quality.

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    So so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an alright TV but it lags upon menu selection and doesn’t connect to the apps every time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NoahC,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Yet another great buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet another great buy at Best Buy 10/10 quality and the price was amazing

    I would recommend this to a friend

  • Samsung tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this tv was a bargain. Goo product for the money. Bought it for backyard patio and we love it.

    I would recommend this to a friend

  • Samsung 65 TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is easy to set up, the quality is pretty good and the proce was affordable.

    I would recommend this to a friend

  • Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Everything works great, very happy with this Samsung TV"

    I would recommend this to a friend

  • Ms Hazel King

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Smart TV I purchased at Best Buy,was exactly what I expected and needed,totally enjoying it,I have no regrets about purchasing my 65” Samsung ..thank you Best Buy

    I would recommend this to a friend

  • 65inch Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying this purchase. I need instructions on how to use it.

    I would recommend this to a friend
Page 8, Showing 141-160 of 1,553 reviews
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