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Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1474 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)'s picture quality, ease of use, and affordable price. Many appreciate the vibrant colors and simple setup, as well as the TV's lightweight design and overall quality. However, some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus. A few customers also noted that the TV did not have all of the features that they needed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,474 reviews
  • Rated 5 out of 5 stars

    Samsung living room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for, Perfect for the tv console in our department

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an alright TV but it lags upon menu selection and doesn’t connect to the apps every time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NoahC,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    LG to Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for the price. I had to buy a new tv after only 8 years, as the pic went on my LG. I am usually an LG person, but decided to make a change. I have to say I am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet another great buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet another great buy at Best Buy 10/10 quality and the price was amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great however a few apps make the TV crash. That issue doesn’t make it a bad TV. The display is beautiful and the sound is okay. I would recommend. There’s an Eco mode if you don’t like super bright pictures. I also enjoy the free workout videos, screen share and Samsung plus TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Everything works great, very happy with this Samsung TV"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65 TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is easy to set up, the quality is pretty good and the proce was affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV is amazing. We are so glad we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this tv was a bargain. Goo product for the money. Bought it for backyard patio and we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65inch Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying this purchase. I need instructions on how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my garage good looking tv for the price love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it and I recommend it to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encantó !!! Funciona perfectamente !! Amo Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time and he was extremely professional. Love my new tv!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My living room tv.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product, good quality item for very affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price very happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Option

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product, its operating system works well. It has good color contrast, I liked the TV, but not so much the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Hazel King

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Smart TV I purchased at Best Buy,was exactly what I expected and needed,totally enjoying it,I have no regrets about purchasing my 65” Samsung ..thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy excellent overall quality for everyone to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clarity imaging exceptional large viewing sports world awsome!

    I would recommend this to a friend
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