Customer Ratings & Reviews
- Model:
- UN65MU8500FXZA
- SKU:
- 5773708
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, immersive curved screen, and easy setup process of the 65" Class LED Curved MU8500 Series 4K UHD TV. They appreciate the vibrant colors and clarity of the display, as well as the stylish design that enhances their living space. However, some users have concerns about glare and the limitations of the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV I upgraded from a 50-inch TV I’ve had for 6 years. The image is fabulous, the colors are wonderful. It picked up the settings for my Apple TV box as well as the Cable settings without any issues. The only setback is that I haven’t figured out how to fast forward lithe DVR with the TV remote.
I would recommend this to a friend - Pros mentioned:Curved screen
Beautiful Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity. The curved tv has nice viewing from different angles. Very impressive pleasing appearance. The only thing is, the smaller remote was tricky in adjusting the volume. After researching, the lever on the remote pushes up and down...not pressed down to adjust. Very happy with purchase.
I would recommend this to a friend Best purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with our new tv works fantastic with our WiFi,cable and the video games for my kids
I would recommend this to a friend- Pros mentioned:Picture quality
I returned it :-(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was super excited when I purchased this tv but I was equally disappointed when I saw the picture. Comparing it to my 7 year old 1080p Samsung the picture was actually worst on regular television. The 4K via Netflix was clear but regular tv via Time Warner cable was worst. Super disappointed!!! I eventually returned the tv. I gave this 2 stars because the remote integration was great. It sync to me cable and Roku remotes.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .RickMckinney,
Thank you for your review on this Samsung 65" Class MU8500 UHD Smart TV. I am sorry that it did not work out for you.
Your overall customer experience feedback is important to us and we will document your concerns for future improvement.
Please know that some users experience cloudiness as they enable HDR+ while watching HDR content, as there is no need to enable HDR+ when watching HDR content. It is also designed with lots of custom settings, allowing users to adjust images to their liking.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador.
- Pros mentioned:Picture quality
I Like Them Curves!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, easy delivery and install by the geek squad. TV fits perfectly over our fireplace. I was particularly impressed by the foot shoes the technicians wore to protect the carpet from dirt shoes. Samsung has always been high on my list and has laced another notch with this product.
I would recommend this to a friend - Pros mentioned:Picture quality
GREAT TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SUBERB PICTURE! GREAT SERVICE FROM BEST BUY ON SALES AND DELIVERY. THEY SEND YOU AN EMAIL SHOWING EXACTLY HOW TO HANDLE THE TV WHEN REMOVING FROM THE BOX TO MAKE SURE YOU DO NOT CRACK THE SCREEN. SOUND DIFFERS FROM CHANNEL TO CHANNEL VOLUME WISE, THINKING ABOUT ADDING A BOSE SOUND BAR.
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Larger than expected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, just really big! Make sure you have enough space! The curves makes it easy to see if your sitting off to either side.
I would recommend this to a friend Great looking tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv us perfect. Not to small, not to big, just perfect. Nice quality and lots of new stuff.
I would recommend this to a friend- Pros mentioned:Picture quality
Awesome picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture and sound with the sound bar system. Still working on familiarizing myself with all of the features. Bought another Samsung years back and has been very reliable. I expect the same will hold true on this purchase. All the right parts were in the box for my installation.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Curved TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Curved screen TV that fits perfectly in the corner of our 14 by 18-foot living room. The Picture is awesome, clear, and the colors are beautiful. No waiting for the tv to come on, it's instant. Picked up my wifi with no problems. The best tv that we have ever had!
I would recommend this to a friend - Pros mentioned:Color
Awesome T.V.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace a 60" we had for about 5 years. Wish I would have upgraded a long time ago. The colors are so bright and vivid. I never knew how much we had been missing with the clarity and the refresh speed. I would definitely recommend this TV to everyone.
I would recommend this to a friend Curved Screen is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this curved screen to anyone. It is beautiful and the picture is amazing !
I would recommend this to a friendGreat screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV DE colores is beautiful I'm going to buy another one For my other Living Room
I would recommend this to a friend- Pros mentioned:Picture quality
Love thie curve. Great picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so satisifief with my purchase of 65 in Samsung curve TV. I was helped by John at Best Buy in Lamdstown Commons who informed me to make best choice. Thus is my 5 th Samsung TV and I have never had an issue with any iof my TVs. Most vivid, clear picture from every angled
I would recommend this to a friend - Pros mentioned:Picture quality
Absolutely Love It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.what a great picture! i love how its preloaded with so many great apps! Netflix, Amazon Prime video, internet, etc. Don't really use my Fire stick any more. The remote is very cool also, love it as well. the voice command is really neat. ( yes i'm an older man lol)
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Glare
Great picture but still get some glare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit has a great picture but still get some glare from the windows. I have it on a swivel mount so that helps.
I would recommend this to a friend - Pros mentioned:Curved screen
Really great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Smart feature is so convenient as we watch Netflix all the time. We love the curved screen because your can be in the kitchen and still see the picture very clearly all the way down in the den and the TV is at a 90 degree angle to the kitchen 25 feet away.
I would recommend this to a friend Amazing TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I own two of them. Originally purchased one but went back to buy the second.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Samsung curved TV after store Associate Daniel C. patiently explained all the features, picture quality and in-home installation. Could not have been happier. Picture is vivid-have received many compliments from friends about the picture quality and clarity.
I would recommend this to a friend Amazing tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I’ve ever bought. If you get a chance to buy a nice tv, go with the curve tv!
I would recommend this to a friend