Customer Ratings & Reviews
- Model:
- UN65MU8500FXZA
- SKU:
- 5773708
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, immersive curved screen, and easy setup process of the 65" Class LED Curved MU8500 Series 4K UHD TV. They appreciate the vibrant colors and clarity of the display, as well as the stylish design that enhances their living space. However, some users have concerns about glare and the limitations of the remote control.
This summary was generated by AI based on customer reviews.
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very elegant and bright. Highly recommend. Very nice
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv for family for te living room I like it
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the person who bought it on my account
No, I would not recommend this to a friendGreat but..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart tv easy setup instructions and the resolution is wonderful, sound quality not so much, guess they had to skimp somewheres
I would recommend this to a friendThe curve was the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it when I bought it. It’s just the Tv keeps turning off on its own. So they replaced it
I would recommend this to a friendGreat size, great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have all the connection options my older model had. Periodic popping noise concerns me. Sounds like heat expansion.
I would recommend this to a friendBeautiful tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have hdmi connections for everything so if you have old DVD players etc w the three color connectors then it won't work.
I would recommend this to a friend- Cons mentioned:Price
Overpriced
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended due to overprice. Would not purchased again
No, I would not recommend this to a friend Great for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was a great deal for the price I was able to get Best Buy to price match and received and even better deal..!
I would recommend this to a friendAir fryer works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was impressed how well the air fryer worked. It is fast and clean and produces a great result.
I would recommend this to a friend- Pros mentioned:Picture quality
Not enough black
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would upgrade to better quality picture for my living room
I would recommend this to a friendBrand response from MrSamsung
Posted .Belinda52,
Thank you for purchasing the Samsung 65" Class MU8000 4K UHD TV and for sharing your user experience. I am sorry to hear that you are not entirely happy with the image quality.
Please know that this model features our Triple Black technology to brings out enhanced detail, letting you see captivating detail even in the shadows of dark scenes.
Please give us the opportunity to assist you with image quality adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Ambassador
- Pros mentioned:Picture quality
Very Choppy Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We exchange this 65" for a 55" before the 65" ever left the store. We were told that the motion issues, which we had seen before on Samsung, had been fixed since the last time we tried Samsung. I had talked with Sean, a Sony expert, and really was looking at a Sony before my wife and I went back and had a Samsung expert sway us away from the Sony to the Samsung. The picture looked great on the Samsung in the store but had the same motion issues we experienced in the past when we got home. We were told to try a new HDMI, which hasn't seemed to help. I was very pleased with my experience with Sean on the Sony end, but far from it with the Samsung side of everything. Truly a night and day difference that unfortunately ended on a negative note.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Nick,
Thank you for your review on this Samsung MU8000 UHD SmartTV. I am sorry that it did not work out for you.
Your overall customer experience feedback is important to us and we will document your concerns for future improvement.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG. Or copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook messenger at: http://m.me/samsungsupport .
You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador.
It is fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Deep red tend to bleed and become shaky. However, overall it is good value for the money.
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed with the TV. It looks good and fits the space very well.
I would recommend this to a friendGood value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson was knowledgeable of product, value appropriate to purchase price
I would recommend this to a friendNot happy with the sound quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will probably have to purchase a 'sound bar', do to poor audio quality.
I would recommend this to a friendNICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but the light does effect the picture if sitting at certain angles
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV. I do have issues with Netflix that others have reported.
I would recommend this to a friendPerfect tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great. Especially the one connect box is awesome
I would recommend this to a friendSamsung Curve TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cons: My TV goes blank whenever I change channel, or switch to the apps
I would recommend this to a friend