Customer Ratings & Reviews
- Model:
- UN65NU8500FXZA
- SKU:
- 6213270
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the picture quality, curved screen, and easy setup of the 65" Class - LED - Curved - NU8500 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great color and rich tones, as well as the perfect size and shape of the TV. However, some customers have concerns about glare and the remote control's up and down buttons for typing in information.
This summary was generated by AI based on customer reviews.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera , I love the TV... I happy I got this time
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the greatest television I have ever owned!
No, I would not recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and a fabulous view of screen I recommend it.
I would recommend this to a friendPart of the family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent viewing experience an asset to any house
I would recommend this to a friendGreat images and sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv for ever. I am very happy with this tv.
I would recommend this to a friendLovely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice n I love the size.enjoying my new 65inches.MA
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this TV...............................
I would recommend this to a friendNew 65 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is more than I expected and viewing is great
I would recommend this to a friendAwosome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a best quality of best buy products, so great
I would recommend this to a friendSamsung on the Decline
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After my 2016 Samsung got broken during a move, we bought the same model but the 2018 version. We were not impressed at all. This tv was just not worth the high price. We returned it and went with another brand instead which is more up to date for 2018. I love the smart connect features, but were highly unsatisfied with the motion rate on this tv.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .allysome,
I am sorry that the NU8500 did not work out for you.
Your overall customer experience feedback is important to us and will be shared with the product team.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG. Or copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador.
- Pros mentioned:Picture quality
Wa ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it for a different TV. The Q series was much better!
I would recommend this to a friend love my samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love my samsung tv... only reason it's not 5 stars is I cannot use the wall mount I used on the tv it replaced
I would recommend this to a friendGood tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv only thing is the direct tv now app does not work well. local channels sound does not play.
I would recommend this to a friendGood picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The curve is ok.not great. I not sure it is worth the extra $100.
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my living room, has great side viewing. Great product
I would recommend this to a friendConnection issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bose sound bar does not connect yo the TV nice
I would recommend this to a friendStay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought tv because of the curve, curve caused way too much glare. Remote was horrible and volume on tv stopped working. Returned tv within 2 weeks trial and couldn’t be happier.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jimmy:
I am very sorry to see that this curve TV did not meet your viewing preferences.
Should you be interested in Samsung flat-screen TVs, please visit https://www.samsung.com/us/televisions-home-theater/tvs/all-tvs/s/_/n-10+11+hv1uh/
...or reach out to Samsung TV Support and an agent will gladly assist you:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
We hope to regain your interest in the future.
bought for my father-in-law
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the curvature of the tv distorts the picture somewhat when viewing from the center. I would personally not get this, but he wanted it for his early christmas present.
No, I would not recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Order this open box tv online by the time I got home I noticed there wasn’t no stand with the tv, so I had to return it and exchange it for a brand new one
No, I would not recommend this to a friendNot as great as before
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of these Samsung TVs has been slowly staying the same/declining. They used to be the best, but you can now find more advanced tech.
No, I would not recommend this to a friendBrand response from Samsung
Posted .allysoms,
I am sorry to hear that you are not happy with its picture performance.
Our 2018 NU8 Series features Ultra Slim Array backlight, HDR10 plus, wide viewing angle, Auto Game Mode and more, all designed to give you the best in lifelike, crystal-clear viewing enjoyment.
To better assist you with possible image settings adjustments for an optimal experience, please call Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, thank you for taking the time to share your thoughts. Your invaluable feedback helps us continuously deliver better products and service.
-Samsung Ambassador