Customer Ratings & Reviews
- Model:
- UN65MU6290VXZA
- |
- SKU:
- 6179811
Customer reviews
Rating 4.1 out of 5 stars with 124 reviews
(124 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.4
Rating 3.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 65" Class LED MU6290 Series 4K Smart TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the TV's stunning picture quality, with one saying, "The picture quality was good." Others appreciate how simple it is to set up, with a customer commenting, "Great picture easy setup good quality love the smart tv." The TV's reasonable price point is also a hit, with a customer exclaiming, "Even more so I love the price."
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Piece of Crap!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a year and I did not pay for extended warranty...:(
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Broke in 1 week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV and really like the quality of the picture. I mounted it on the wall and throw away the box. I week later I lost the picture on it. They said I couldn't return it without the box so I had to activate the warranty on it. It was a bad screen which they had to order. The warranty people have been friendly and helpful but I am now over a week and a half without a TV. They should have a way to exchange the TV within 30 days where they simply put the broken TV in the new TV's box. Maybe this is just a fluke but it is frustrating.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Didn't last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly 2 months and 4 days after I bought this, the picture went out. Audio plays flawlessly, but there is no picture. It's still under warranty so Samsung will repair it. Since it's over 48 inches, they will send a repair person to my house. I talked to a representative of the company that will repair it, and unfortunately it will take 3 to 4 days for the parts they think they need to replace to arrive. With the weekend coming up in 3 days, that leaves me without a TV for almost a week. I'm very disappointed that this TV malfunctioned in a major way in only 2 months.
No, I would not recommend this to a friend - Cons mentioned:Screen
Rated 1 out of 5 stars
I own ALL Samsung TV's not happy with this one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen has gone twice on this TV, thankfully I purchased the 5 year service plan on the TV. Not sure why service Techs would not have come with replacement part or replacement TV since it's been replaced once already, but could not repair, so won't be watching the Super Bowl on my 65"
No, I would not recommend this to a friend