Customer Ratings & Reviews
- Model:
- UN65MU6300FXZA
- SKU:
- 5754306
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, calling it "great". They also appreciate the TV's easy setup and affordable price. The smart features and capabilities of the TV as a smart TV are also well-received. On the downside, some customers have expressed concerns about the small size of the remote control, while others would have preferred a higher refresh rate and more vibrant colors.
This summary was generated by AI based on customer reviews.
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything looks and sounds great. No complaints so far.
I would recommend this to a friendGood tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice. Picture quality isn't the best, but does the job.
I would recommend this to a friendAwesome colors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s working out nice and looks good in my living room
I would recommend this to a friendGreat picture fair pricing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I would have splurged for a tv with a faster processor
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv, good resolution and the apps work perfect.
I would recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good tv working good song for home thanksgiving hh
I would recommend this to a friendTrash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A HUGE disappointment. I urge you to consider spending a little bit more and get a nice 4K Vizio or Sony Smart TV. Everything was working fine until about 14 months after purchase (2 months after the warranty expired - tight dude) then it just stopped turning on. Cost me $450 to fix (needed a new power board and main board). Should have just launched it off my 21st floor balcony, but I was in the middle of re-watching Game of Thrones. What is dead may never die, but a Samsung TV will make you cry.
No, I would not recommend this to a friendFalse Advertising
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is advertised as having an RS232c port. It does not. It can be controlled via serial to USB but Samsung is not helpful and do not know anything about this product.
No, I would not recommend this to a friendBigger than the previous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this tv for about a month I don’t have any major issues with it I can see a slight blur in the picture All in all a good tv for the sale price
I would recommend this to a friendJust ok
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color on the tv is just ok and it doesn't have the capability to play videos on instagram. Not sure I would purchase again.
No, I would not recommend this to a friendTv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is very good but needs a lot of future Thank you that’s ok
I would recommend this to a friendStay away from Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from!! The remote went wacky then the complete unit started randomly turning off and no longer works with remote. No warranty left, no service, no returns. Waste of money mist as well light your cash on fire and watch it burn.
No, I would not recommend this to a friendGreat quality for the price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is still performing at a high level. No ghosting yet. Speaker volume could be a little louder.
I would recommend this to a friendWorst design!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So we know Samsung makes great TV's. But this stand configuration is something to avoid on ANY TV AT ALL COSTS!!!!! It is not stable - and little touch or vibration and this huge TV wobbles. The delivery guy told me this is "normal." There is not enough stability for this large of a screen. Just a horrible design application. Scares me - what if there's an earthquake? This TV will be a gonner for sure!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Frozenyogurtlover
Thank you for purchasing and reviewing this Samsung MU6300 4K TV. Your user feedback is very important to us and will be shared with our TV team for future improvement.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not showed how to operate it! Disappointed with the Geek squad. Still waiting to get my TV fixed after only 2 weeks
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Granny
Thank you for your review on this Samsung MU6300 TV.
I am sorry you had issues with the purchase experience of your TV. Your feedback is important to us and we will document your concerns.
If you ever need assistance with the TV itself, please reach out to Samsung Customer Support at 1-800-SAMSUNG
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Worked great until warranty expired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was working great until 2 months after warranty expired (1 year warranty). Now I have a gray horizontal line running across the screen about 1/3 rd the way up. I've tried software updates, unplugging the TV , disconnecting components and it is still there. Getting ready to contact Samsung for the run around. I expected the TV to last longer than 14 months.
No, I would not recommend this to a friendSamsung - 65" Class (64.5" Diag.) - 4K Ultra HD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great. Only reason I rate as average is because of the remote. Remote is very hard to use.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hawks4ever,
Thank you for purchasing and reviewing this Samsung MU6300 4K Smart TV.
I am sorry to see that you had trouble with the remote functions.
Here is the link to the downloadable eManual that include the remote diagram and a detailed step-by-step guide (page 25-26):
http://downloadcenter.samsung.com/content/UM/201708/20170823101811096/ENG_US_KTMATSCL-3.0.3.pdf
I hope this eManual provides all the information you are looking for.
Should you need further assistance with features or usage, please do reach out to our Customer Service by calling 1-800-SAMSUNG, or by LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact
You can also find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
The reviews help me to decide on this purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well it’s not the best tv but not the worst the colors aren’t the best but it’s okay for the price.
I would recommend this to a friendBrand response from MrSamsung
Posted .Lizbeth,
Thank you for purchasing the Samsung 65" Class MU6300 4K UHD TV and for sharing your user experience. I am sorry to hear that you are not entirely happy with color performance.
This model features our 4K Color Drive and 4K HDR Pro to deliver a wide range of vibrant, pure hues and impressive contrast levels.
Please give us the opportunity to assist you with image quality adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Ambassador
Could be better coloring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel the coloring could be better on the TV. Besides this overall good. We love Samsung
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung TV. I am glad that you are happy with the viewing experience.
Should you need assistance with settings adjustment to make the color better, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Tv. Had it delivered and mounted. Good service
I would recommend this to a friendBrand response from MrSamsung
Posted .Crock
Thank you for purchasing this Samsung TV. I am glad that you are happy with the viewing experience.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador