Customer Ratings & Reviews
- Model:
- UN65MU6300FXZA
- SKU:
- 5754306
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, calling it "great". They also appreciate the TV's easy setup and affordable price. The smart features and capabilities of the TV as a smart TV are also well-received. On the downside, some customers have expressed concerns about the small size of the remote control, while others would have preferred a higher refresh rate and more vibrant colors.
This summary was generated by AI based on customer reviews.
People are good, process is bad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace the 65" TV twice for problems with the samsung. finally upgraded the model and bought a warranty for 5 years. It turned out to be a bad experience and cost more money. Will not do it again.
No, I would not recommend this to a friendDarker compared to Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty tv and great quality for price, but preferred bright colors of Sony. This seemed dark.
No, I would not recommend this to a friend- Cons mentioned:Volume
Not worth the hype
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume has issues & the screen gets real black
No, I would not recommend this to a friend disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.speaker set on 100 and still can't hear most channels!!!!!
No, I would not recommend this to a friendTV too dark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered and set up tv.The picture is too dark.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Labado,
Thank you for purchasing the Samsung MU6300 UHD Smart TV and for sharing your user experience. I am sorry to hear that you are not completely satisfied with the image quality.
Have you tried the “dynamic” picture mode? It is the brightest among all the viewing modes. We recommend Standard mode at home environment for everyday viewing experience.
Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.
- Samsung Ambassador
May be great for others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything looks like sports. I don't like the pic
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .cindy,
Thank you for purchasing the 65” Samsung MU6300 Series 4K UHD TV. I am very sorry to see that you were not happy with the picture quality of your unit.
If you have not already returned your unit, please give us the opportunity to investigate the issue and provide step-by-step troubleshooting.
You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you. Or reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook messenger at: http://m.me/samsungsupport
You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
-Samsung Ambassador
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not worth the money. The tv constantly turns off by itself. The sound quality is so low and poor. Wouldn't recommend for this price
No, I would not recommend this to a friendLasted less than 3 years then died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the amount I paid for this, we should get more than three years out of it. I basically rented the TV for $300+ per year. Terrible.
No, I would not recommend this to a friendDo not buy this T.V.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have purchased a more expensive model. Lesson learned. Salesman claimed that this television would meet my needs. Nope!
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item break right out the box, saddest part it can't be return warranty won't cover. Poor
No, I would not recommend this to a friendGood for entry level
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok for an wntry lever it didint work with my sonos so i took it back
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Happycustomer,
Thank you for your review on this Samsung 65" Class MU6300 TV. I am sorry it did not work out for you.
Please know that the unit is designed to connect and work with majority of the soundbars on the market. Our representatives are always here to help pairing our TVs with various devices.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador.
NOT WHAT I ASKED FOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The "help" sells you anything except what you need
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Charlie,
Thank you for your review on this Samsung TV.
I am sorry you had issues with the purchase experience of your TV. Your feedback is important to us and we will document your concerns.
If you ever need assistance with the TV itself, please reach out to Samsung Customer Support at 1-800-SAMSUNG
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions in our relentless efforts towards delivering world-class service and products.
-Samsung Ambassador
- Pros mentioned:Picture quality
Price plus quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall price vs picture is good. Picture took some adjustments to get it how I like. The HDR plus option I think makes things pop a little more. It is really fast turning on and smart features which I love. Took a star off because HDR sources are not a huge improvement.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent picture.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a 55in Panasonic plasma tv and couldn’t be happier. Clear picture and easy to use smart hub. Only reason for knocking off 1 star is. I can not get a full screen when streaming from Netflix or Amazon Prime Video. Every movie has black borders during playback. Other than that I would recommend this tv unit to anyone looking for a new tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still showing and working great. Would recommend time and time again.
I would recommend this to a friend Love just about everything about this tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this tv is great with one exception. Purchased this tv right before Thanksgiving and since then have had 3-4 separate instances where the tv flickers randomly to a black screen. Doesn't happen often but very annoying when it does happen. Everything else works great on the tv.
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was super easy. Good picture that got even better once I found detailed calibration settings online. Picture is clear and sharp, with natural-looking colors. I particularly love how it integrates with my Samsung soundbar.
I would recommend this to a friend Wifi stopped working all of a sudden
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Tizen interface and the remote, its fantastic, but after couple of days the smart tv wifi was not connecting to the internet, my internet was working just fine, i was able to connect my phone, etc, I dont know what happened, I was trying to unplug the tv and plug it back and try it and but it started working before i could do that.. it was very frustrating and if it happens again i will have to return tv, also during the xbox one games, i find lot of flicker / judders during the motions, also i needed to go to custom settings and get it fairly reduced..
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hi, we understand your concerns with the TV. If you have any further questions or concerns, please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to look into this. ^Rosi
4 Years. Still Good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the TV for about 4 years now and it still works like its brand new. Run into a minor glitch with the start up Hub and automatically turns on my PS when I turn the TV.
I would recommend this to a friendSamsung TV setup August 21st
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great and the Geek Squad Setup was awesome!
I would recommend this to a friend