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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 4,725 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV. Excellent picture with easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV will not disappoint. Very bright picture with great resolution. Dark darks and bright whites make for a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because 11 year old plasma system was having burn in. Am very pleased with color and the HDR makes a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with my Samsung 65". This TV does everything I want it to. Access to all of the apps for watching whatever I like. The quality of the display is spectacular and I love the design of the very small bezel. It's also so light and thin. Loved this TV so much that I bought a 55" for the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this 8000 series 4k Samsung. Great Picture and the speakers are very clear. No need for a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k UHD programs are outstanding on this TV. Soccer matches, the grass is too green and has to be adjusted on custom settings.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Tv and Soundbar combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the TV and 3.1 soundbar and had the geek squad install it. It looks greats and sounds perfect. Thanks Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Really nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying it after a month..I have kids and the animated movies look amazing, I’d imagine gaming would be great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent reviews the Visio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoyed the picture we think the sound quality the overall appearance and the ease of installation was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a great picture and is fairly simple to use. The only problem we had was figuring out the Dish network remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase of a Samsung Avenue 65 inch 8000 series. The only thing I wish is that the power cord was about 2 feet longer in order to utilize the Samsung pager cord look other than that great product thank you Best Buying very pleased with my purchase of a Samsung U 65 inch 8000 series. The only thing I wish is that the power cord was about 2 feet longer in order to utilize the Samsung pager cord look other than that great product thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase made based upon customer reviews and the fact that I own Samsung products. Excellent picture and sound !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My three year old 65 inch Samsung television LED display was failing. Fortunately we purchased a five year Geek Squad protection plan. Best Buy replaced, free of charge, with a new 65 inch SamsungTelevision with today’s technology.... I purchased another 5 year plan on the replacement television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful looking tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched all tvs in my price range and was torn between this Samsung and a comparable Sony. I had a hard time distinguishing any differences between the two viewing wise. I wound up going for the Samsung due to its sleek and modern exterior. Have been enjoying it for a couple of months now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love the Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spouse and I like the quality of the picture and features provided by Samsung. Wish I would have gotten the 75" now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good TV very nice picture but very bad motion processing. It was okay considering it’s not a high end tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv and have learned a lot. Never had Netflix on my tv before this and can go online. It’s great ! Hooking everything up and connecting sound bar was a breeze, took about a half hour. But the best thing is the screen. It is so bright , vibrant and real. So very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv. The report take a little time getting used to but it’s not bad!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took some learning how to adjust, different from other TV's that I've had. Like It, has good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the colors and ease of use with this control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best parts of getting a new TV was the ease of Best Buy technicians. Cory did a excellent job on training a 76 &73 year olds on the ease of use. The color and clarity are wonderful. He hooked up a soundbar also. He explained the protection plan and we took the 5 year plan. Very happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fine- it serves its purpose- picture is not as clear as it was in the store- still trying to work with the settings- but overall good purchase-

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      mane,

      Thank you for your review of this Samsung 65" Class MU8000 TV. I am sorry to hear that you were not completely happy with the picture quality.

      The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out. It is also designed with lots of custom settings, allowing users to adjust images to their liking.

      Please give us the opportunity to assist you with finer adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      Please give us the opportunity to assist you with image quality adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung