Customer Ratings & Reviews
- Model:
- UN65MU8000FXZA
- |
- SKU:
- 5773800
Customer reviews
Rating 4.7 out of 5 stars with 4725 reviews
(4,725 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Picture and Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been three weeks since I purchased the TV. Picture quality is great, and the speakers have a great sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly love this tv , I have had a few months now and it has a great picture and the quality is very good
I would recommend this to a friend Rated 4 out of 5 stars
Amazing living for a living a room
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a truly a Great TV. I would give it 5 stars if not for issues with the controller. Half the time controller disconnects from the TV and i have had to hold the power button on the controller to reset the TV which reconnects the controller. So its a minor inconvenience and not diagnosable by samsung. However most likely a fluke as all samsung TVs i bought no issues.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and even great sound for tv speakers. Great price for this tv
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Best non QLED TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for not being a QLED. Worth the savings from going for better quality vs price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Very clear picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After setting up the TV I went through the process of adjusting the picture settings. Picture is very clear
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coler and picture are nice I can't get the HDR setting to work quiet right yet but still working on it
I would recommend this to a friend Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my Bulldogs making it to their first Nat'l Championship in my life, and I bought it before the SEC Championship just so you know how confident I am in the way they are playing season, tv is the perfect way to experience the history being made this year. GO DAWGS!!!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is quite nice, but looked brighter/more colorful in-store. Still a good value for the cost.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Large screen great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Great picture. Nice and sharp. Used the Samsung app to use the remote on the phone for this tv
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this Samsung TV because of the 4K UHD HDR capabilities. Also, Samsung is known for having the brightest tv on the market. This one does not disappoint. Highly recommend. The Samsung one Connect is an excellent feature that minimizes direct connections to your tv. Such a smart move!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Super and Complex
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This being a smart Tv, needs a better instruction booklet or Faq on internet, you should be able to ask question on specific Tv and get answers, LIKE how do you stop it from talking every time you are raise volume, and sometimes the people talking just freeze talking for a moment. Great picture. This should be something simple a large company will have this debugged in no time.
I would recommend this to a friendBrand response from MrSamsung
Posted .Rainbow
Thank you for purchasing and reviewing this Samsung MU8000 4K TV. Your user feedback is very important to us and will be shared with our TV team for future improvement.
Should you still need assistance with the interface issues, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 2 out of 5 stars
Stopped working after two weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked for two weeks, then stopped working. Power would turn off and on by itself. No picture. Samsung was going to send out tech however I call Best Buy and they told me to return it for store credit or replacement. I returned however purchased a different model. I have always had great success with Samsung but I have a colleague stated he had the same issue.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .DrPiz,
Thank you for your review on this Samsung 65" Class MU8000 UHD Smart TV. I am sorry that it did not work out for you.
Your overall customer experience feedback is important to us and we will document your concerns for future improvement.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions in our relentless efforts towards delivering world-class service and products.
-Samsung Ambassador
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for above our fireplace. Good picture, but somehow does not look like it did in the show room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great. The picture is awesome. I was surprised that I can work my satellite with the tv remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Awesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality, UHD 4K , friendly remote control and great sound.
I would recommend this to a friend Rated 5 out of 5 stars
Bit Costly but Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It renders fast-paced Ultra HD scenes smoothly with its Motion Rate 240 performance and its 4K Color Drive Extreme technology lets you enjoy realistic viewing and HDR gives rich blacks. Awesome purchase got it in great deal.
I would recommend this to a friendRated 5 out of 5 stars
Great for gaming.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I didn't specifically buy this tv for gaming, its been great playing my PS4pro and my xbox X on it. The family really enjoys it as well.Being a Smart tv, they watch youtube and netflix. I bought during the Black Friday sale but I will say its definitely worth the price.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Not happy with this Samsung product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV after a great experience with an earlier model. The TV is super slim, had a great picture in the store, and I liked the slim perimeter frame around the screen. When I got it home and hooked it up, we could not get a picture from the cable box. Cable company came out and replaced the box with no luck. Checked out the cable with another TV and the box worked great. The wireless worked fine with Netflix and had a great picture. I thought maybe I was doing something wrong so I called the store and they sent the Geek Squad out. The Geek Squad came out and they could not get a picture from the cable box either. After about three minutes they told me that I should return the TV and that they have had several problems with this series model. The TV also had no connection ports. This unit utilizes a splitter box that is an eyesore if you want to wall mount the unit with concealed wiring since the cord is not long enough to run concealed in the wall. Since the splitter cord is a proprietary connection, if there is a longer cord I'm guessing you would have to buy it separately. If you use a TV stand, it would probably be fine though. The Best Buy staff were very helpful and I experienced a no hassle return.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Spartacus72
Thank you for your review on this Samsung TV. I am sorry you were not satisfied with the user experience.
Your overall customer experience feedback is important to us and we will document your concerns for future improvement.
Please know that an in-wall installation rated cable is coming out soon.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador.
Rated 5 out of 5 stars
Amazing picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as an open box item trying to upgrade screen size but didn't want to lose the quality. One week in I can honestly say the screen quality is there. The volume seems lower.. I plan to get a sound bar next.
I would recommend this to a friend







