Customer Ratings & Reviews
- Model:
- UN65MU8000FXZA
- SKU:
- 5773800
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv screen kept flickering to black. Exchanged when X900E Sony went on sale HUGE difference in quality of screen, picture etc. spend the extra get the X900E it’s worth it. This tv sucks.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Keith,
Thank you for your review on this Samsung 65" Class MU8000 UHD Smart TV. I am sorry that it did not work out for you.
Your overall customer experience feedback is important to us and we will document your concerns for future improvement.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador.
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great price point step into 4K with HDR. The menu system is very user friendly and far easier to use that past Samsung menu systems. All peripheral items connected quick and easy. My only negative, there is no icon for DirecTV. Instead it shows Charter?
I would recommend this to a friendExcellent purchase, but buy the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering that I couldn’t afford an OLED model, this was the best set for my money. This model offers Bluetooth which the others did not. Yes, it is a Smart TV and has apps so I can listen to Sirius XM through my TV. However, it’s a Samsung so it’s probably designed to fail like my last Samsung did so be sure to buy the extended warranty and keep it in force or in a couple of years, you’ll have an expensive doorstop.
I would recommend this to a friend- Pros mentioned:Picture quality
Great image
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a Samsung great picture. Tv are cheaper now than when I got it
I would recommend this to a friend - Pros mentioned:Picture quality
great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set has a great picture. And set up was very easy. Especially with my other devices.
I would recommend this to a friend - Pros mentioned:Picture quality
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Tv. Big screen good sound quality. Still learning all the features it offers.
I would recommend this to a friend - Pros mentioned:Picture quality
Love the clear and beautiful picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and the picture is awesome! Would highly recommend this quality product!
I would recommend this to a friend Great TV, great salesperson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We went into Best Buy to purchase a larger TV. The salesman Mike S. was extremely helpful, friendly and knowledgeable. We purchased the tv he recommmended and it’s perfect ! The picture is great. We all are very happy with our purchase.Thank you !!
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Had small issue but it is being corrected under warranty
I would recommend this to a friend Bargain Samsung 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe that I paid so much for my non-4k 1080p Samsung TV and that prices have come down so much. Samsung is releasing a new version so this means massive price cuts. This TV has a refresh rate of 240hz and so is good for gaming.
I would recommend this to a friend- Pros mentioned:Color, Picture quality
great tv for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and vibrant colors which adds to detail
I would recommend this to a friendBrand response from MrSamsung
Posted .SoonerMom
Thank you for purchasing this Samsung TV. I am glad that you are happy with the viewing experience.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Pretty and large
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have anything 4k to run through it yet other than Youtube videos but it's pretty and much bigger than my previous 46". I'm not that fond of the box to connect your devices but I haven't had any issues with it. So far I'm very happy with it.
I would recommend this to a friendThis TV rocks!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This so far has been the best TV i've ever owned . The apps on this tv work instantly . The only thing that could be better is the voice command can't seem to get it to work on Netflix or Youtube.
I would recommend this to a friend- Pros mentioned:Picture quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very thin, sharp images. Great sound quality. No regrets! Very expensive tv though.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture,great refresh rate the size is just perfect not big and not to small
I would recommend this to a friend - Pros mentioned:Picture quality
Fits perfect on my living room wall.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits great on the wall & feels like we are at the movies...Love it!!!Great football also
I would recommend this to a friend Nice picture. I got a bad one unfortunately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had two issues:1, It changed to Netflix when in normal programming without prompting. 2, volume would decrease on it’s own
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Corey,
Thank you for purchasing the Samsung MU8000 4K Smart TV. I am sorry to hear that you are experiencing issues.
Please give us the opportunity to assist you by contacting us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
- Pros mentioned:Ease of use
Great large screen TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works great and is easy to use. It fits well for a larger or smaller room.
I would recommend this to a friend Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great for the price. Always have great luck with mid-range Samsung TVs.
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV because old one died. Picture is amazing. Cant complain
I would recommend this to a friend