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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 4,725 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung TV, love Samsung TVs, 2nd on that we’ve owned. The first one a 60 inch Samsung was still working after 10 years, but my husband wanted a 65 inch, so we purchased another one. We are really happy with the Samsung product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung mu8000 great picture Con: no more twitch app on samsung tv's

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Live it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV it’s very light very efficient smart TV wonderful sound and picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Really Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an LG. Love the Apps! Sharp Picture! Really loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kind of easy setup. had to upgrade amp and dvd/bluray player some newer cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung delivers again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another outstanding flat screen from Samsung. Between personal and business use, I've purchased over 25 Samsung TVs in the past 10 years. Each one seems better than the last one and not one has broken yet. No reason to buy another brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Huge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! It's like being in a theater, after upgrading from a 32" TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait for my area to get 4K. I'm sure it will blow my mind. Beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color on tv is great volume is low but have it connected to home theatre system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time to get the right TV at the right price. Didn't buy the TVS that were Christmas come-ons. Got the 8000 series, 240motion rate. It is unbelievable. Glad I shopped at Best Buy and spoke to the great salespeople they have.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv to upgrade current love the picture just wish it had google cast

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this Samsung tv . It’s very good . I will recommend to my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome, I just wish I would’ve gotten a higher refresh rate. Watching golf and hockey is sometimes difficult because the ball and the puck looks like it’s skipping across the screen. Other than that, this is a great tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product. Great staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A manager was on the floor and sold me a great TV. I opened up a Best Buy visa card and started to earn points immediately. It was topped off with a sales assoicate that help me pick out great speakers for my new TV. Great Team

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Better tv than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great about this tv and the picture is so vivid and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and picture are great! I would highly recommend this tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    beautiful picture, sound could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture is certainly extremely clear and sharp. We are happy with the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice edge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is working great, nice & clear. But don’t quite like the back of TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a good picture, which is high on contrast. The problem is the proprietary connection to the TV. This can cause problems with your AV receiver. The issue I have is TV would change the input on my receiver incorrectly. Via where the TV does not have an HDMI input you must connect via a proprietary cable.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Gosurf

      Thank you for purchasing the Samsung MU8000 4K TV. I am sorry to hear that you are experiencing connectivity issue.
      Please give us the opportunity to assist you by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far best television I have bought best picture good sound perfect size

    I would recommend this to a friend