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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 4,725 reviews
  • Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was shopping for a 4K TV for quite some time. Was happy when this was on sale over the weekend. It has HDR and a higher refresh rate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice tv. We had a little trouble finding a stand for it though. The table it is on wasn't wide enough to use the legs that come with the tv. Other than that, we haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great even if you’re not tech smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even someone without tech skills can enjoy! I am not familiar with all latest and greatest tech advancements so thought I wouldn’t be able to figure out, but it is very user and I’m enjoying my new big screen tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for brighter rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for a well lit room! Easy to install and user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pricey but awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mire than I wanted to spend but so many features and great picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV. Great picture. Easy to set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person at BB was fantastic and very easy to work with. I already knew what I wanted and was in and out of the store quickly, home and had the TV up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV, easy to use, very nice picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice tv - very nice, clear picture. It's thin and light too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bad MoFro awesome picture at high refresh speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, nice picture but remote to small for guy with big hands

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great picture and I love the smart TV connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv delivers great picture and is super low profile. Looks great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great picyure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looked at all the tv pictures in the show room and I liked this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operating system takes a little getting used to, but it's pretty much plug and play. Recognized my receiver, Xbox and DirecTV receiver automatically through the HDMI ports, and controls them all. Pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, clear picture, easy to set up. This is a great buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ok at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if this is what qualifies for a top brand mid range tv them we are in for a world of trouble. picture quality was acceptable but not stellar. low brightness levels left hdr out on the back porch. and disappointed with options in the menus unable to be selected like factory rest.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hi JoshV, we understand your concerns with the TV. Please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to look into this. ^Rosi Samsung

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture, technical difficulties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the picture on this tv. Unfortunately, it would periodically turn itself on in the middle of the day, night, and all times in between. After the 2nd week of what sounded like voices of people in the house in the middle of the night, we decided to exchange for a Sony. No issue since.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      musiclove,

      Thank you for your review on this Samsung MU8000 TV. I am sorry it did not work out for you.
      Your overall customer experience and the feedback on its function is important to us and we will document your concerns for future improvement.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
      Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions in our relentless efforts towards delivering world-class service and products.

      -Samsung Ambassador. Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv, I highly recommend. Picture quality is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Picture quality and sound are good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and color. Good size to watch movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a nice tv but the sound isnt great overall a pretty good tv

    I would recommend this to a friend