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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 4,725 reviews
  • Rated 5 out of 5 stars

    Big Screen to Help with Eyesight Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is for my dad who has eyesight issues. The user interface is such that he can negotiate it without to much trouble. It has been a great upgrade for him.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a good picture, but it was not as clear as expected. There were numerous minor glitches. It came on by itself several times. It also switched sources on its own.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      jaybat,

      Thank you for purchasing the Samsung MU8000 4K Smart TV. I am sorry to hear that you are experiencing issues.
      Please give us the opportunity to assist you by contacting us via one of the following options:
      1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
      2) reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      3) Connect with us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Outstanding clarity and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the 4K quality. If you are ready for a new TV experience I highly recommend this TV. We bought the Samsung sound bar to go with this TV and are so glad we did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install, no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card was purchased for multiple-monitor business use, so it didn't get tested with games, but for what it's being used for, it's working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service. knowledgeable salesperson.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kalani, the salesman in the arden store, was very well versed on all aspects of the product, and the installation team was very helpful with setup and questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 8000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I gave this a review already so if you see my other review then just know I support the 8000 model over the 7000 model because of the black sharpness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is amazing the only thing that would make this a 5 star rating is when you wall mount the tv, the two holes where the feet are suppose to mount has light coming out of them causing a small glare on the wall. Took some time to get used to but other than that I'm satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a 4 tv house and we needed one to add over the fireplace. It's a great size and works seamlessly with our cable provider, as well as Netflix and Amazon Video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good TV period. Sound with sound bars a little off. That's it though. Great motion rate no blur unless on Dynamic setting. And even then only a little bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv it’s so big it covers my entire wall and can see movies while laying in bed won’t miss anything that’s going on on the movie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for a guest bedroom, it’s perfect fit on the wall, I liked it so much, I moved it to my own bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went shopping for a tv and just stopped in to Best Buy. Wanted a 50 simple tv but ended up with this and have to say first time I ever splurge and glade I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV with all latest features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this TV for thanks giving and its really great. It has all smart features and more energy saving compared to different models. Got for good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 65 4K UHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv all in all is great. Love the features love all the commands. The picture is crisp. Have had it a few weeks now and no issues what so ever. I just want to know why they always look a little better in-store even when your using all the parts for optimal performance. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the salesperson. Was very courteous and helpful . We are really enjoying watching tv, movies and especially sports. Highly recommend ed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my tv and had geek squad install it. The two guys that came out knew what they were doing and helped us understand how to run it. very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with one tiny shortcoming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected.y Only complaint so far is that the browser doesn’t support some of the browser tools to streaming video directly thru web sites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great display especially with Blu Ray. Lots of channels integrated into TV. Interface could be easier/more intuitive but overall very good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture. Not compatible with older soundbars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent. The only complaint I have is that this tv does not have the same sound share feature that my previous Samsung tv had. My sound bar must now be physically connected to the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go big and go home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate helped me right-size the model I needed. Not too big and not too small. Love it! Easiest thing to connect!!!

    I would recommend this to a friend