Customer Ratings & Reviews
- Model:
- UN65MU8000FXZA
- SKU:
- 5773800
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.
This summary was generated by AI based on customer reviews.
SAMSUNG DOES IT AGAIN!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS THE 5TH SAMSUNG TV I HAVE PURCHASED, I FINALLY SPLURGED AND BOUGTH ONE OF THE HIGHER END MODELS. I AM GLAD I SPENT A LITTLE MORE THE TV IS AWESOME!!!
I would recommend this to a friendGreat tv for the price charged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson took a lot of time explaining the difference in all products available. We love the tv and it is a perfect fit for the room we bought it for
I would recommend this to a friendGreat tvs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased open box and had an issie with one of the two. Guys at store were helpful but you should seriously consider how much info is given to customer.
I would recommend this to a friendGreat tv and audio system highly recomended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installation/ customer service needs big improvements Installation was not complete and it took 2 weeks for the geek to come back and finish it
I would recommend this to a friendAwesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Got it on sale. Upgrade from my older Samsung. Color needs some tweaking but once dialed in, it's a great tv. Everything looks good on it.
I would recommend this to a friendlove this tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this tv. We have a lot of natural light which makes it hard to see the screen on most tvs. This one is much better than most on sunny days.
I would recommend this to a friendIt’s good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably should’ve went for something less expensive
I would recommend this to a friendBrand response from MrSamsung
Posted .Jay6355,
Thank you for purchasing the655” Samsung MU8000 Series 4K UHD TV. I am very sorry to see that you were not happy with the picture quality of your unit.
Our 2017 MU8000 Series features 4K Color Drive Extreme, Motion Rate 240, 4K HDR Extreme, Triple Black, and more, all designed to give you the best in lifelike, crystal-clear viewing enjoyment.
Please know that our typical store mode is showing the “dynamic” picture mode which is very bright. We recommend Standard mode at home environment for everyday viewing experience.
In addition to the display screen, the quality of the image on your screen also depends on the source and the connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4k Content will provide the best picture quality.
Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.
- Samsung Ambassador
Amazing TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded after a disappointing experience with a lower end LG. Really happy with this Samsung model. Excellent colors and blacks, viewing angle is superb.
I would recommend this to a friendPicture is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is everything I expected. Delivery was excellent - on time and quickly completed. I have had the MU8000 for a month and no issues so far.
I would recommend this to a friendSweet TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was perfect, easy to set up and the price was perfect. I am super happy with this TV and would recommend it to anyone looking for a nice 65” TV.
I would recommend this to a friendGreat TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV that I bought purely on what the saleman suggested based on my budget and needs. Great experience!
I would recommend this to a friendGreat picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had some Doubts based on some strange reviews (very few, but still). The TV is really great the one command is fantastic. Really like it!!
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased this TV for the NFL season along with watching some of the recent fights. Made the viewing experience great. Highly recommended.
I would recommend this to a friendGreat picture, definitely recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We weren't sure about getting a Samsung but the gentleman that helped us highly recommended it and it hasn't disappointed. Great service as well!
I would recommend this to a friendlove size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it that I can see the TV from most of the rooms in my house. as I watch TV shows that I have in the past the color is so much better now.
I would recommend this to a friendClarity is excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely need two people to mount on wall unit. Set up was easy. The One Connect Box simplified connecting to my Surround sound receiver.
I would recommend this to a friendNice upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 55" 7000 series Samsung 4K. Picture seems bright while watching hockey, but that is probably just an adjustment I have to make.
I would recommend this to a friendGreat smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice resolution, I really like the speed.. I was used to my chromecast, but in terms of apps ( netflix, amazon tv,etc) this TV is fast.
I would recommend this to a friendSamsung 4kHDR is so Awesome!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the simplistic remote and quality of the tv. so far so good with the operation. watched some 4k content on the tv...excellent quality.
I would recommend this to a friendAmazing TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv 100% Recommended. I bought this 3 years ago and it's an amazing tv. No problems at all
I would recommend this to a friend