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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,725 reviews
  • Rated 5 out of 5 stars

    Excellent 4K tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Samsung tv's and have found their performance to be very reliable and believe they are the best tv you can purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the tv. My only negative comment is that when using blue tooth headset, the sound level seems to go up and down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent picture and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV , lots of great features. Very disappointed in the ESPN app. It does not function on this television. I’ve inquired with other people who own the same television and they stated the same. Would’ve been five stars if all the apps worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to upgrade to a bigger higher tech smart TV. Great sales support of Nate Austin at the Peoria Illinois store. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes some awesome products and this one like the rest does not disappoint!!!! I would buy another one if I needed another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv!! It has all the apps I usually use and it makes everything possible. This tv is like a computer and the color is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I need in a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody from the sales consultant, manager, to install Geek Squad we're professional and hopeful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television operating great so fjar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this Samsung product to be in line with what I expected. No real issue in the setup, everything was as outlined in the instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Slim and nice trim. Not worth spending the extra 1k to go for a higher rated Samsung....this is the best value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised my husband and had this hung up when he got home from work. He was so surprised and excited...one happy camper and great picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv! So clear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First bought a 75" Samsung and loved it so much, went back and bought a 65" for our daughter's place! Great tvs and great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is excellent. Have had great luck with Samsung products and when it came to upgrading the TV, was a no brainer to stay with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and great lrice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works as expected from a Samsung product. As long as Samsung continues to offer quality products I will never switch brands

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV had a good picture but the tv would turn on by itself during the day and night. Also the app option kept kicking me out of nextflix.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      JaCar,

      Thank you for purchasing the Samsung MU8000 4K Smart TV. I am sorry to hear that you are experiencing issues.

      Please give us the opportunity to assist you by contacting us via one of the following options:
      1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
      2) reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      3) Connect with us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the tv but every so often there is a sound issue. We will be watching a program and we will hear a small click and the volume will go down then it will do it again then it goes back to normal. Other than that it’s a nice tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 years was way to long! 1080p from 2007 does not look like 1080p from 2016. Upgrade soon, you’ll see the difference right away...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 55 inch lg I thought was good until a looked at the Samsung 65 inch. There is no comparison ,the 4k is just so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv great picture I absolutely love Samsung products and will continue to buy them. Sales associate was amazing as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new 65" Samsung 4K tv and absolutely love it - The Best Buy salespersons were helpful and very polite and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. I researched many products before purchasing this unit. We are very pleased as it was a great value for the money.

    I would recommend this to a friend