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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 4,725 reviews
  • Rated 5 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking to make this purchase for over 1yr and finally did... Totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 65” Samsung MU8000 tv and M8500 blu Ray player. Very happy with both purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv. The picture is great. I wanted the 55" but I am glad I got the 65".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome main television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and speed of the television are great. I love the mount for the television as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for movie watching and playing PC games. Very low input lag and nice user interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is working as described and am happy with the quality and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome tv but great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service by the workers. they assisted me very quick and made sure I found the perfect tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the TVs in my home are Samsung so there was no doubt this would be a Samsung also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great football tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup could not be easier. Bought open box. Everything was there. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    nice tv but already has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv as far as picture and features but already has issues with external hdmi connection box

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Disconnect from WI-FI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s happened twice now. Everything else in the home will be just fine, but for some reason the TV will lose the connection to my WI-FI, and I will have to unplug it to reset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the picture quality of this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a big fan of Samsung TV's and once again this one doesn't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for our company conference room and works well for presentations.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart hub is glitchy. Returned after one week. We kept having to turn the tv off then on again to get rid of a solid magenta screen that would appear randomly. I did not call for support but instead decided to return for a sony 900e.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Bestbuyer

      Thank you for your review on this Samsung TV. I am sorry you were not satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador. Samsung

  • Rated 5 out of 5 stars

    Great TV - awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that assisted us was excellent and very thorough with his advice of choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my first big T.V. I've ever own. I'm very pleased with my purchase. Quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4K TV Just under QLED quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite satisfied with Samsung - 65" Class - LED - MU8000 Series - 2160p . I believe the One Remote device provides a clean way to hide those unsightly cabling connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my tv so much it's everything I wanted and more my family enjoying it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, very happy with the performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We shopped pretty hard, hard to beat Best Buy service. we are really happy with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Tv. The geek squad was amazing!!! Will definitely buy this brand again when needed

    I would recommend this to a friend