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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 4,725 reviews
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv, didn't like the picture returned for the qled

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect I’m my living space and very detailed and easy to navigate through. Awesome remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Not worth any money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, the worst TV I've ever purchased. The picture was great while it lasted (for about 3 weeks), then it started having major issues. Of course, at that point, I was outside of the return policy, so I had to deal with Samsung to have it fixed through warranty. That was an absolute nightmare. It took 6 months until I was finally able to get ahold of someone in Corporate support and they FINALLY replaced the TV. It still has some issues that I cannot stand, but it's not even worth the hassle to go through all that again. Take my advice and just spend the money for a Sony. Or go cheap and just get a TCL. The difference is not that major for triple the price and quadruple the headache.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is the tv keeps shutting off 3 to 4 a day. Need to find what the problem is

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung for LIFE!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung "user." These guys delivered and set it up. It is phenonmenal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confusing for the techno-challenged individuals, but I’m getting it figured out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazingly Thin..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality so far, but I expected more from the smart hub a lot of applications are missing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but could have been better @ this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good... Nothing to complain so far. But it could have been better at this price tag. Seems all the powerful features can be experienced only if the sources are capable. Otherwise if watching a normal TV channel or streaming online HD contents then same results can be seen in any other TV one can get at 1/3rd price of this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is nice a thin. Need to be careful not to snap the sides. Good color love the hub

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    picture gets dark when lights are off at night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the tv but when lights are off the tv screen gets dark and is not as bright

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was too big for the space which was not a big deal but when we attempted to return the tv, and home theater system everything went horribly wrong and we are still attempting to get our money back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    65” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv good brand good$. Like the hub directors need be a little more specific.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture, hate the one connect option. I am not sure why Samsung did this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly reccomend to anyone. Great resolution with an inteligible software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app feature this TV is easy to use in the set up by Best Buy was easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales staff very knowledgeable of product. So far has been a good investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for a TV and I was able to find one that fits my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only comment on this tv is that you need to turn off the Auto motion control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for football

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv,there is no bad seat when your hosting a boxing or football party

    I would recommend this to a friend