Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 4,725 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Dumb Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about this TV. It was our first smart TV purchase, it looks great mounted on the wall and the picture quality is great - when it works! The native apps on the TV can barely connect to our wifi. I know the issue is with the TV, because my devices connected to the TV (Apple TV, XBox, etc...) work fine streaming. I am so disappointed in the quality of apps available too. Go with a TV that runs the Android operating system instead!

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Tman,

      Thank you for purchasing the Samsung MU8000 4K Smart TV. I am sorry to hear that you are not happy with the experience.

      Some users may experience interference with WiFi or Bluetooth signals caused by the alignment of the power and OneConnect cables.

      Please reach out to us so that we can provide detailed troubleshooting or begin warranty service.
      You can contact our Customer Support toll-free at 1-800-SAMSUNG.
      Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook messenger at: http://m.me/samsungsupport .
      Or find us on Twitter at https://twitter.com/messages/compose?recipient_id=18768513.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Great TV for sports viewing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV set up really easily....just in time for the big game tomorrow!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great TV and it is worth it's money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews online about this TV, I would say it is a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but was too expensive and took me forever to pay

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for a backyard patio area. Great for entertaining groups.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One month in, great tv, although it turns on by it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, except the fact that the tv likes to turn on by itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the thin profile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. First smart tv purchase. Still learning all the features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT picture. Overall very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit difficult to hang on the wall. Might pay to use geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my 9000 series Samsung that only lasted 3yrs...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture but the sound is not as good as I would like it to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and nice side features looks Great in living room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for HOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG TV is excellent My wife and I enjoy watching everyday!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the connector panel. Makes the wiring look messy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is one the smartest buys I have done. My family is very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exceeds expectationx

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar/tv has some flaws. Geek squad or product?? Who knows??

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv quality picture only one conection for all devises

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV as a floor model, second Samsung 65 Love Samsung!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv it is the greatest. Looking for another one soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to watch my favorite shows on this TV they are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent TV...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed time to adjust and figure out best viewing settings

    I would recommend this to a friend