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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 4,725 reviews
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV and good size depending on the room size it is in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good LED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it looks best in natural mode. Easy to switch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big screen to enjoy watching TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having great time watching TV with lovely families and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far just enough for everything you need for a weekend break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was delivered free, help me to decide in purchasing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV so far, still learning how all the futures work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss the real picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8000 Serie isn't longer had Quantum dot like year 2016.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rep knew his product an made purchase easy will reccomend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the television thus far with no complaints

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad they couldn't replace my old tv through geek squad, and had to pay extra to get this one because they couldn't fix the old one. And this seems like a downgrade somewhat from last year's. And they stopped by geek squad that didn't transfer over. This was the worst experience.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      DarJetii

      Thank you for your review on this Samsung TV.
      I am sorry you had issues with the purchase experience of your TV. Your feedback is important to us and we will document your concerns.

      If you ever need assistance with the TV itself, please reach out to Samsung Customer Support at 1-800-SAMSUNG
      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Very nice TV color is tricky to adjust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV color is tricky to adjust, NJ nice picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv worked like a charm and is just as great as I had hoped

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all the reviews and this TV did not disappoint.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beautiful picture until it dims out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an awesome display, except when it suddenly goes dim. There's obviously a defect which needs to be fixed. I don't find the remote very user friendly, particularly when compared to the Directv remote which is much simpler to use. I'm glad the set is still under warranty.I think I got a lmeon; if you don't get a lemon, you'll love it.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      stanp,

      Thank you for your review of this Samsung MU8000 TV. It sounds like this might be due to the ECO Sensor or Motion Lighting features.

      ECO Sensor automatically adjusts the brightness level of the TV according to ambient light level, reducing power consumption. If the ECO Sensor has adjusted the screen’s brightness level, you can select Min. Backlight to manually adjust the minimum screen brightness.

      Motion Lighting adjusts brightness in response to on-screen movements to reduce power consumption.

      To control these features, please go to Home > Settings > System > Eco Solution

      For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    video sound sync is poor and sound quality average

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pic OK. NO help from Best Buy to tune pic, Unhappy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Living room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Only issue is the backlight, atleast for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set and forget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Roomba! Have it set to run at 9am everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's one of the best tv's I've owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV i like it. I wach every day, Nice 4K Ulthra

    I would recommend this to a friend