Customer Ratings & Reviews

one connect is a horrible idea, malfunctions from box.

Sales mn recommended to me am disappointed from this tv i should buy sony

I previously owned a Samsung plasma and loved it. I bought this tv and returned it within a week. The colors on the tv were over saturated and did not look good at all. The tv does not make black and there fire makes the picture look terrible. I ended up buying a LG oled which is leaps and bounds better than this tv.

the TV keeps going into a re-connect mode, it says you are not connected arrrg !

Feel this is just an average quality TV with higher price. Nothing impressive.

Perhaps I was spoiled by the Panasonic plasmas of yesteryear, but this is a purchase I truly regret. No matter what I do, the picture is just not bright and clear. It feels like a haze covers it. Hate it, hate it, hate it....buy something else!

updated from a 9 year old Samsung, and this TV makes a Great Picture. Vivid yet real colors. Some shows almost look 3 dimensional due the extreme 'black' that it is capable of. Who would have thought that 'black' is hard and important....turns out it is, and this TV excels. I can't imagine someone not being impressed with this TV, and I am a super picky tech geek.

We will never purchase another Samsung item in our lives. The sales rep convinced us to get this tv set, and we both admit, it was BEAUTIFUL! Only terrible news is it wouldn't allow HDR on our PS4 and the worst part.... the TV died after us only having it for 14 DAYS!!! Wouldn't power on anymore.

Amazing tv with very smooth functions and crisp quality! Only downside is it requires you to use the one connect box which can be a bit harder if anything happens to the box.

When I see the Negative Nancy reviews on a TV of this quality, it makes me pause. From my experience, it's usually user error. Which seems to be the case here. This TV is nothing short of Spectacular. Sure, It's not the OLED Q series, but this is the 9 series from 2016 with a few upgrades. as of 2017 Samsung dropped the SUHD label and the 9 series all together, too confusing for the Customer. This is my 2nd 4k TV, previously owned and LG 65UB9500...which was great until the panel went bad. Good thing I use the DTV protection premier plan which nearly gave me enough cash to cover this one. I went with Samsung over LG for several reasons. 1. I feel Samsung is the better quality. 2. I liked 3D, but can respect that they know the market just didn't cover it, so they dropped it. 3. More compatibility with all my other gear than an LG or Sony. and lastly...the picture quality is amazing! For those of you that say it isn't, you're doing something wrong or you're using the wrong gear. All I know is everything played through my XBOX 1S is 4K looks 10 times more glorious than my old 4K TV. Even lame DTV 720p channels, which are the majority of DTV's programming looks better on this TV. The 4K channels on DTV look simply stunning and Netflix 4K (and even 1080P) just look absolutely stunning. Black levels, clarity, lack of seeing pixels, just amazing. My only complaint is the power cord...it's too short for use on a stand if your gonna run it down the channel they designed to come out the base of the left foot, you only have about 10 inches after that. Nothing an extension cord wont fix, but nonetheless an oversight by Samsung on an otherwise amazing TV

It is nearly impossible buy a tv that will absolutely suit your purpose by viewing it on the showroom floor. The tv was way too big for my room and the settings will never be replicated as my cable provider does not broadcast in 4K. I believe the sales associates know this.

I have had the TV 65 " Samsung for less than 1 month and it cracks really loud every now and then.

Bought this tv three years ago and it is already dead. It won't turn on. I had it on a surge protector. No clue what happened. Got no help from Samsung. Very disappointed in wasting my money.

My tv has been messing up since I bought it and I’ve received no help just excuses and they Ponded off on Samsung which is also no help 7 months already almost the 1 year manufacture warranty. That’s what there waiting for

I bought 5 Samsung Tv's on the same date 2 of the 49 inch models were defective when they were set up. I returned both and exchanged them 4 the same tv no hassle in the return.

owned for less than 2 years and have had a minimum of 5 repairs done to the tv, 3 panels, now 2 main boards, a smart connect box and possibly an upcoming power supply replacement

The picture is cloudy and fuzzy. Tried all expert settings just can't get a crisp clear picture. I like the thinness and how the cords get hidden behind the tv but the picture is poor quality.

I'm sorry to see some bad reviews because my TV has been great! Easy to set up with no glitches. The remote is much slimmer and simpler to operate. It paired with the Samsung soundbar and 4K DVD player I bought at the same time. This 8000 Series TV gets it right in all categories. It's a very nice step up from the 7000 Series. I don't think the 9000 and QLED Series are that much better, especially when they cost lots more. This is my 5th Samsung big screen TV and by far the best one yet!

I was very disappointed with this TV. Overall I would rate this TV poor. Too often the picture was blurry and seemed out of focus. Not what I expected from a Samsung TV.

having truble with this tv. will not have another one have parts place in tv. still not right.greek goming back 8th aug.with another part'.i have a bad tvonly two mo. old