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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 4,725 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy consumer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the unit out of the box, set it on my cabinet, hooked up the LAN, satellite, sound bar, and Apple TV, routed all cables to be clean and neat, and then turned the TV on. Followed a few simple and basic setup commands and was watching a beautiful crisp, clear, and bright image in a total of about 45 minutes. Spent an additional 10 minutes going through minor tweaking of the color, etc.. and haven’t needed to mess with it since I bought it 3 days ago. This TV is extremely nice. Aesthetically pleasing as well as being a high-end performer. Not to mention, reasonably priced in comparison to similar brands and similar specs. I have no reservations about highly recommending this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Finally, a perfect TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for a long time to get a 4K television. This was the right one for me. The picture is outstanding and the non 4k media is upgraded very well. I like every feature on this tv starting with the one connect hookup. So easy to plug in the hdmi cables into the one connect bar and then connect it to the tv. No fuss, no muss. Watching Netflix and Hulu and Amazon Prime is exceptional with really great pictures. Direct tv cleans up the 108oi picture very well. I got this tv on sale at $1599 and the next week they dropped to $1499 and they gave me a $109 credit. Best value I've had on a HD TV. I've paid $3400, $2600 and $2000 for previous TV sets. This is the best TV I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Samsung 65 inch 8000 series on Cyber Monday 2017. Was initially looking at Sony 900 series but went with Samsung because sales person convinced me the 8000 series had equivalent picture to the Sony 900 along with better price. Picture was descent on the Samsung but felt it was only a small step up from my 5 year old Vizio. The blacks are terrible on this tv. A lot of pixelated areas and not as bright as it looked in store. Did more research and found a few sites stating exactly what I was seeing with the dark and black colors. Returned on Wednesday of same week and paid $200 difference to get the Sony XBR65X900E and wow what a difference. Sony was brighter, more vivid and picture quality was so much better than the Samsung 8000. First Samsung TV ever purchased and needless to say will probably be my last. Was very disappointed in the picture quality.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Epedraza,

      Thank you for your review on this Samsung MU8000 UHD Smart TV. I am sorry that it did not work out for you.
      Your overall customer experience feedback is important to us and we will document your concerns for future improvement.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      -Samsung Ambassador. Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent hours researching tv's online, reviews etc... and it came down to this one or the LG 65UJ6300, I went with this one, I based my purchase of reviews, price and what the tv had to offer. Easy set up, love the one connect, makes it so much easier to plug and play. Picture is beautiful once you adjust it to what you like, or like me I searched google for best settings for this model. I had a previous Samsung and loved that tv as well, so I went with the same brand that I know and trust. Don't listen to some of the negative reviews, sometimes it's user error, READ and REREAD the directions it comes with, you will not be dissapointed!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv picture is amazing definitely worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my best purchases

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this tv for more than 7 years now. Games, movies, work. Still going strong. Initial load time is faster than my newest Samsung projector.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father and I were looking for a new tv to be placed in a guest room he was staying in. We knew we wanted it to be rather wide and possess smart features. We scoured the store and decided on this one. We set it up, and even though his bedroom is usable again I find him in this room more. The quality is great and we have had no issues with the smart functions yet, unlike many of the other reviews. It was a great purchase and I heavily recommend it to other buyers in the tv market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the size and the quality of it. Never had any issues with the TV (bought in 2017). Only looking for a new one because of a storm surge that knocked out the TV and it no longer works. I’m looking to by the same TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV for seven years and it’s been amazing. It probably would’ve lasted longer Except my son Accidentally hit the TV with one of his hot wheels and it put a huge black line down the center. Other than that loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung 65

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been 6 years since purchasing the Big Screen, I love this Television and looking at going bigger and will when I move in my new house. Can never go wrong with a Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality overall on this TV and the TV speaker didn't disappoint me at all. It was either the Samsung TV or the Sony X900E

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great T.V.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was the best purchase I made all year. It had all the app I use already on it. Great picture, great sounds, and simple controls. Easy to set up other devices too. Just make sure you read the instructions first It can be a pain to set up if you do not and after you mount the TV. on the wall :) Best purchase I made this year!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased and installed the tv yesterday. Everything worked seemlessly. Great picture! Sound without the sound bar is ok for now but might add the sound bar later. The only complaint, which we've seen on other comments, is how short the power cord is. Is there any guidance on how to find a genuine Samsung power cord that is longer that will work with this unit?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    7 years strong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung TVs! Still going strong 7 years later!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great smart tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you will have to set up the remote control,, ive found out you can use a samsung regular remote control it works,,i only had it 1 month it work great ,, great colors, ive also bought the samsung blueray player,, i like the fact you pop in the blueray movie it will turn on the tv,, this is my first 65 inch tv i love the tv,, i can plug in my desktop computer in to my tv and use it like a giant computer monitor when gaiming ,,or on facebook,, or you tube ,, and i use it on my 5.1 surround sound,, i know the tv has internet ,, its just mush easier using my computer because i have a wireless keyborad and mouse on the computer,, plus its now big enough i dont have to go to the theater,, so far its been a great tv ,, i did buy the geek squad warrenty becuse its a heavy tv if i have to take it someplace geek squad will come to my place,, i would recomend this tv to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    One connect box

    Rated 5 out of 5 stars

    Great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has great picture..only thing is it works directly through one connect box and if that goes bad TV doesnt work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    08/29/2023-tv still going, working great , besides a couple light bleed spots, tv has always performed great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung products. This TV has lasted 3 moves and 6 years before we have had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    6 year duration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV overall. However after about 6 years the screen is starting to show a night like at the bottom of the screen - a sign that it's on its way out the door.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Anazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first 4K purchase and I was overly satisfied! This is an extremely high quality display, the best that I have ever seen! The design is a simple, elegant masterpiece! So elegant that I upgraded my entertainment center just to match the quality of the TV. I purchased a PS4 Pro along with this TV and it has vastly improved my gaming. I recently purchased another one, that's how amazing it is! After owning this product for 5 months, I am still amazed at how beautiful it is.

    I would recommend this to a friend