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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 4,725 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv! Picture quality is amazing with everything from old to new!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great TV - outside party focus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased TV for the outside patio party center to watch the tribe and Cavs all summer and fall. Easy set up and great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great color and just the right size for the room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third tv I have purchased from Best Buy in a year. Their tv’s are great, but I needed something Great Dane proof. So when I explained to the salesman that my Danes knocked over the first two, he pointed me to a wonderful wall mount and assured me that this would keep it above the Danes. It has worked! The Geek Squad came out and installed it flawlessly. The Samsung product can always be relied on to supply a superior product. The colors are vibrant, the sound is great! . I am very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Samsung 65" 4K tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 65" 4K TV has a great picture and easy to setup. Love how the TV learns all your remote controls with nothing to program.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    My wife and I totally enjoy our purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture, color, clarity are excellent. Had a 55 inch previous. Purchasing the 65 inch gives you a real theater like atmosphere.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Judder issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this tv for about a week, no matter what settings I changed the judder would not go away. I tried with and without motion settings and followed what others said they did to correct it and still had the same issue. If you are not sensitive to judder then this tv is great, very bright picture and easy to use. I returned this for the Sony X850E 65” and have not had any issues like I did with the Samsung. Sony picture is excellent and more realistic as well. If you’re sensitive to judder save $100 and Buy the Sony, stay away from this tv.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Jjbullfrog21,

      Thank you for your review on this Samsung MU8000 TV. I am sorry that it did not work out for you.
      Your overall customer experience feedback is important to us and we will document your concerns for future improvement.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
      Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions in our relentless efforts towards delivering world-class service and products.

      (Again, my sincerest apologies. We hope to regain you as a customer in the future.)

      -Samsung Ambassador. Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great performing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV! Picture is fabulous and no complaints! I’m very picky about quality and performance and this tv has no issues what so ever. My only concern is Samsung has a cable which plugs into back of tv which runs down to a hub where all other cables, wires plug into. This hub can be nice for helping hide wires however if this hub wire ever goes bad, I’m concerned about being able to replace it, as it’s not traditional and Samsung specific. Guess I will deal with that if it ever happens.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd sonos product that i have purchased in the past 30 days. Love the product very easy to setup and sound is GREAT.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    4K baby!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV the picture quality is on believable so happy we Borges

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV! Picture is awesome and sound is good. Run this through a surround system when watching movies, so although the TV speakers are good, but not great, it doesn't matter. More than sufficient for watching regular television. Only concern is that the TV recently did a software update and now takes a minute or two for the remote to operate when the TV is first turned on. Still looking into that issue, so I can't say for sure what is causing it at this time. Besides that, we have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic led tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was a little concerned about the resolution of this tv because I was comparing it to the Qled, pleasantly surprised to have purchased such a great tv with the refresh ratio of 240 Hz, smart tv. Just a great tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved my dlp Samsung but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was time to replace my old Samsung dlp I knew the new screen wouldn’t ever provide the same soft filmic edge picture, but I wanted a smart tv for streaming. I already had two smaller Samsung screens in the house so I had learned the navigation. It made this one super easy. Great for sports, not so great for movies, which are displayed like daytime soaps.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture from anywhere whether movie sports or regular show. Super easy to use and the remote controls every other item.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for the price, 4K Uh d and HDR. 65 inches size was perfect for us. Views and displays qualities was excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    excellent quality picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality picture, easy setup, love being able to control everything with one small remote through Auto return. Only small problem, no DirecTV Now app avl in App store yet. Hoping it's a near-future update to allow this.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the Best Christmas ever! The picture is Incredible the refresh rate is so fast, and the colors are so vibrant!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great quality for reasonable price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now owned this TV for approximately 2 1/2 years, the color is still as vibrant as it was the day I purchased it. The app interface is easy enough for my 7 year old to operate and switch to different streaming platforms and inputs. Only downside is every now and then you have to do a full restart of the TV but that is maybe once every couple of months. Fantastic quality for a large tv under $2,000.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television has an amazing picture. The 4k HD tv is definitely the way to go. The price was perfect for type of tv purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV SO FAR...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a Sony (and won't ever go back to Sony). Love Samsungs, and this one doesn't disappoint! Easy set up and great picture!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had a new tv in 15 years. I had been looking for a year or more and decided the right time was around the Super Bowl. I ended up purchasing this one after reading reviews and seeing the difference in the picture from the previous model. We had also bought this in a smaller size for my son for Christmas. We are very happy with the quality of the picture and sound. Both TVs were open box so it saved me a little bit more. I have had no issues with either tv. Very easy to set up too.

    I would recommend this to a friend